Nevaeh Bourque-Johnson
Dieppe,NB
Summary
Adaptable professional with experience in food preparation and event coordination. Proven ability to maintain high standards of cleanliness and organization while collaborating with team members to optimize workflow and enhance customer experiences. Hardworking and enthusiastic student trained in various apects of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
5
5
years of professional experience
Work History
Cake Decorator
Dairy Queen Grill & Chill
Riverview, NB
03.2024 - Current
- Learns various cake decoration techniques to enhance presentation skills
- Supports team by maintaining cleanliness and organization of work area
- Designed specialty cakes for weddings, birthdays, and graduations. Collaborates with team members to fulfill custom order requests
- Follows safety protocols when handling baking equipment and materials
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts. Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Improved bakery sales by creating innovative cake designs for holidays and special events. Adapts to feedback on designs to improve customer satisfaction
Cashier
Dairy Queen Grill & Chill
Riverview, NB
03.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems. Stocked, tagged and displayed merchandise as required.
- Maintained cleanliness and organization of dining and service areas. Managed inventory levels, ensuring stock availability for daily operations.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Built relationships with customers to encourage repeat business. Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented upselling techniques, contributing to increased sales revenue consistently.
- Worked flexible schedule and extra shifts to meet business needs.
Event Host- Light Up a Life Toy Drive
Self-employeed
Riverview, NB
11.2024 - 01.2025
- Coordinated logistics for event, ensuring seamless execution and attendee satisfaction.
- Utilized social media platforms for event promotion, increasing attendance and visibility.
- Oversaw on-site operations, directing staff and volunteers for optimal performance.
- Analyzed post-event data to evaluate success and identify areas for improvement.
- Developed and implemented project timelines to ensure efficient resource allocation.
Grill Cook
Dairy Queen Grill & Chill
Riverview, NB
01.2025 - Current
- Prepared and cooked menu items according to standardized recipes and procedures.
- Maintained cleanliness and organization of grill station to ensure food safety compliance.
- Collaborated with team members to optimize workflow during peak service hours.
- Implemented efficient cooking techniques that reduced preparation times without compromising quality.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
Volunteer- Guest Services
Riverview Royals Hockey
Riverview, NB
11.2024 - Current
- Managed cash register transactions accurately while handling money responsibly to maintain balanced tills at the end of each evening.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Worked effectively in fast-paced environments.
Babysitter
Self-employeed
Moncton, NB
02.2021 - Current
- Collaborated with therapists and educators to support developmental goals effectively.
- Developed individualized care plans tailored to specific needs and preferences of children.
- Implemented engaging activities to enhance social skills and emotional well-being.
- Monitored behavioral progress, providing constructive feedback to parents and guardians.
- Successfully managed behavioral issues using positive reinforcement techniques.
Volunteer- Royal Warriors Dragon Boat
Riverview High School
Riverview, NB
09.2024 - Current
- Assisted in setup and teardown of event spaces, maintaining organization and efficiency.
- Coordinated logistics for events, ensuring smooth operations and timely execution of activities.
- Trained new volunteers on event procedures, fostering a collaborative team environment.
- Contributed to the overall success of events by maintaining a positive attitude, exhibiting strong teamwork skills, and being proactive in addressing any challenges that arose during planning or execution.
Volunteer
Riverview East School
Riverview, NB
05.2022 - 05.2022
- Organized community events to promote local outreach and engagement.
- Maintained accurate cash drawer, ensuring consistency in cash handling.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
No Degree -
Riverview High School
Riverview, NBSkills
- Dedicated work ethic
- Efficient at acquiring new skills
- Strong organizational skills
- Adaptable work hours
- Dependable and trustworthy
- Customer-oriented mindset
- Collaborative teamwork
- Effective problem resolution
Languages
English
Native or Bilingual
French
Native or Bilingual
Russian
Elementary
Interests
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Reading
- Historical Exploration
- Fundraising Events
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Grill Cook
Dairy Queen Grill & Chill
01.2025 - Current
Event Host- Light Up a Life Toy Drive
Self-employeed
11.2024 - 01.2025
Volunteer- Guest Services
Riverview Royals Hockey
11.2024 - Current
Volunteer- Royal Warriors Dragon Boat
Riverview High School
09.2024 - Current
Cake Decorator
Dairy Queen Grill & Chill
03.2024 - Current
Cashier
Dairy Queen Grill & Chill
03.2024 - Current
Volunteer
Riverview East School
05.2022 - 05.2022
Babysitter
Self-employeed
02.2021 - Current
No Degree -
Riverview High School