Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Customer Service AssociateReceptionistWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteLocation: Toronto, Ontario, CA
Open to relocation: Yes
Open To Work
Nevada Brown
Toronto,Ontario
Work Preference
Summary
Energetic Associate offers customer service and Customer Interaction resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 15+ years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining a positive attitude and precision to achieve customer satisfaction and patient care.
Overview
14
14
years of professional experience
Work History
Customer Service Associate
Tjx Canada
12.2017 - Current
- Reported any discrepancies or errors in pricing or inventory levels to management. Operated equipment such as scanners and scales correctly during the checkout process. Encouraged customers to sign up for loyalty programs or store credit cards. Assisted customers with selecting items and answering questions about products. Provided customer service support for inquiries, complaints, and returns. Performed cash register functions accurately and efficiently. Processed payments using point-of-sale systems. Stocked shelves with merchandise and ensured product displays were neat and orderly. Handled incoming calls from customers regarding orders or other inquiries. Build relationships with customers by providing friendly customer service. Exchanged merchandise for customers and accepted returns. Stocked sales floor and assisted in product movement and merchandising plans. Trained new team members in cash register operation, stock procedures and customer services.
Receptionist
Mens Health Institute
01.2012 - 12.2017
- Appointment Scheduling, booking follow ups and appropriate testing. Ohip verifications and third party billing. Coordinating referrals, specialists and testing. Organizing patient schedules and wait lists. Responding to all incoming voice mail and emails. Ordering and maintaining clinic supplies. Preparing examining rooms for procedures.
Education
High School Diploma -
Central Tech
Skills
- Customer Interaction
- Customer Service Loss Prevention
- Stock and Replenish Merchandise
- Policy Implementation
- Workplace Safety
- Cash Register Operations
- Cash Handling
- Problem Solving
- Loyalty Program Promotion
- Courteous and Professional
Timeline
Customer Service Associate
Tjx Canada
12.2017 - Current
Receptionist
Mens Health Institute
01.2012 - 12.2017
High School Diploma -
Central Tech
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