Neun Chun
Wheatland
Summary
Organized and dedicated Medical Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Referral Coordinator
Ampla
03.2023 - Current
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Medial Assistant/Surgical Coordinator
Adventist Health And Rideout
01.2015 - 03.2021
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated with facilities to set up surgeries for two Orthopedic surgeon, two Urologist, and one Podiatrist.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant Receptionist
Family Physicians
01.2013 - 03.2015
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed patient referrals to other medical specialists.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Tested and recorded blood glucose levels.
Shift Manager
CVS Pharmacy
08.2003 - 03.2014
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed store opening and closing procedures.
- Processed cash, credit, debit and check payments.
- Provided sales feedback to management to address concerns in sales reports.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Rotated stock according to dates and protocols.
Education
High School Diploma -
Wheatland High School
Associate of Applied Science - Medical Assisting
Heald College
Skills
- Patient Engagement
- Surgery Preparation
- Orthopedic Surgery
- EMR Systems
- Proper Sterilization Techniques
- Patient Chart Tracking
- Medical Terminology
- Blood and Tissue Collection
- Medical Billing and Coding
- Patient Relations
- Electronic Medical Record
Languages
Cambodian
Native or Bilingual
Timeline
Referral Coordinator
Ampla
03.2023 - Current
Medial Assistant/Surgical Coordinator
Adventist Health And Rideout
01.2015 - 03.2021
Medical Assistant Receptionist
Family Physicians
01.2013 - 03.2015
Shift Manager
CVS Pharmacy
08.2003 - 03.2014
Associate of Applied Science - Medical Assisting
Heald College
High School Diploma -
Wheatland High School
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