Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Netsanet Leggese

Netsanet Leggese

Fort McMurray

Summary

Reliable and enthusiastically pursuing opportunities to add immediate value to the growing team. I am inspired to help others and driven to apply an unfailing work ethic to meet objectives. Diligent and committed with skills for multitasking and managing time well.

Overview

1
1
Certification

Work History

Support Worker

Salvation Army
11.2023 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
  • Created, prepared, and delivered reports to various departments.

Education

No Degree - Computer Science

Sky Net Communication And Technology
Ethiopia
07.2012

Bachelor of Arts - Business Management

Aksum University
Ethiopia
05.2011

Skills

  • Transcription and dictation
  • Spreadsheet development
  • Emotional Support
  • Presentation Design
  • Documentation abilities
  • Behavioral support
  • Cleaning and sanitizing
  • Analytical Thinking
  • Case Documentation

Languages

English
Full Professional

Certification

  • Preventing Elder Abuse and Neglect
  • Preventing Abuse against Adult with Disabilities
  • keeping your church safe
  • CSTS
  • Fire safety
  • WHMIS
  • First Aid

Timeline

Support Worker

Salvation Army
11.2023 - Current

No Degree - Computer Science

Sky Net Communication And Technology

Bachelor of Arts - Business Management

Aksum University
Netsanet Leggese