Summary
Overview
Work History
Education
Skills
Certification
availability
Languages
Timeline
Generic

Netra Kapoor

Sarnia,ON

Summary

Highly motivated professional with experience in recruitment, employee relations and performance management. Demonstrated ability to assess personnel needs and develop comprehensive recruitment strategies. Proven track record of success in training and developing new employees, leading to improved job satisfaction and retention.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
10.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Human Resource Executive

Capita India Private Limited
02.2022 - 07.2023
  • Employee experience and stakeholder management
  • Attrition management
  • Grievance redressal
  • Disciplinary management & Performance management
  • Employee engagement & Well being
  • HRBP Trainings & Policy awareness
  • Driving of innovation & continuous improvement, reporting
  • Talent acquisition - end to end recruitment
  • Sourcing, screening, scheduling interviews, salary negotiations, releasing offers, documentation, and onboarding

Customer Service Representative

Australian Solar Panel
03.2019 - 08.2019
  • Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
  • Responded to telephone inquiries and complaints following standard operating procedures

Education

Bachelor's - Mass Media

Mumbai University
03.2021

Skills

  • Ted talk speaker
  • Problem solving
  • Microsoft office
  • Content Creator

Certification

Advanced Excel Course

availability

  • Monday, 7:00 am- 3:30 pm
  • Wednesday, 7:00am-2:00 pm
  • Friday, 3:00 pm- 10:00 pm
  • Saturday & Sunday - All Day

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier

Walmart
10.2023 - Current

Human Resource Executive

Capita India Private Limited
02.2022 - 07.2023

Customer Service Representative

Australian Solar Panel
03.2019 - 08.2019

Bachelor's - Mass Media

Mumbai University

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Netra Kapoor