Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nesyua Veliz

Rosamond

Summary

Dynamic Front of House Wait Staff Member at Louisiana Famous Fried Chicken, recognized for enhancing customer satisfaction through efficient service and strong team collaboration. Skilled in order accuracy and complaint handling, I trained new hires and implemented feedback-driven improvements, ensuring a professional appearance and adherence to food safety standards.

Friendly and outgoing with strong interpersonal skills and passion for creating memorable guest experiences. Possesses solid understanding of customer service principles and proficiency in handling transactions and managing reservations. Delivers exceptional service to enhance guest satisfaction and contribute to welcoming dining environment.

Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.

Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Front of House Wait Staff Member

Louisana Famous Fried Chicken
01.2023 - Current
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
  • Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
  • Ensured adherence to restaurant policies by enforcing rules such as dress codes or age restrictions where applicable.
  • Assisted in training new hires, sharing best practices for efficient performance within the front-of-house team.
  • Assisted management in analyzing customer feedback to identify areas in need of improvement and implement necessary changes.
  • Utilized strong multitasking abilities to manage multiple tables simultaneously without sacrificing quality of service.

Clerk

Quartz Hill High School Library
01.2021 - 06.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Education

Junior In Highschool - In High School

Quartz Hill Virtual High School
Lancaster, CA

Skills

  • Cleanliness
  • Food safety awareness
  • Handling complaints
  • Memory retention
  • Table setting
  • Order accuracy
  • Professional appearance
  • Allergy awareness
  • Greeting guests
  • Team collaboration
  • Money handling
  • Order taking
  • Training and mentoring
  • Staff coordination
  • Stock management
  • Catering experience
  • Multitasking
  • Customer satisfaction
  • Organizational skills
  • Team leadership

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Front of House Wait Staff Member

Louisana Famous Fried Chicken
01.2023 - Current

Clerk

Quartz Hill High School Library
01.2021 - 06.2023

Junior In Highschool - In High School

Quartz Hill Virtual High School
Nesyua Veliz