Nestor Trejo
Bakersfield,CA
Summary
Proactive individual with strong problem-solving and time management skills. Experienced in visual inspection and maintaining high standards of quality, ready to contribute to team success and improve customer experiences.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Kitchen professional with experience in maintaining cleanliness and hygiene standards in fast-paced environments. Known for consistent performance and supporting kitchen operations effectively. Reliable team member with focus on collaboration and adaptability, ensuring smooth kitchen workflow.
Overview
11
11
years of professional experience
Work History
Stower
Amazon
Bakersfield, CA
10.2025 - 01.2026
- Optimized inventory organization to enhance efficiency in stowing processes.
- Utilized handheld scanners to ensure accurate item tracking and location management.
- Collaborated with team members to streamline workflow and reduce processing times.
- Conducted regular quality checks on incoming products to maintain high standards.
- Implemented best practices for space management, improving overall storage capacity.
- Assisted in developing process improvements that increased operational effectiveness.
- Monitored performance metrics to identify areas for further enhancement in stowing operations.
- Inspected items for any damages and reported discrepancies to supervisor.
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Safely stacked items to maximize space within acceptable safety limits.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Arranged merchandise according to company standards to maintain tidy and organized stockroom.
- Maintained safety and efficiency to maximize overall productivity and increase stowing rates by [Number]%.
Cashier
Burlington Coat Factory
Bakersfield, CA
10.2023 - 01.2026
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and support.
- Collaborated with team members to improve store efficiency during peak hours.
- Managed cash drawer, ensuring accurate balancing at the end of shifts.
- Implemented strategies to reduce checkout wait times, enhancing overall service speed.
- Resolved customer issues effectively, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
GameStop
Bakersfield, CA
01.2022 - 11.2024
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Dishwasher
Padre Hotel
Bakersfield, CA
06.2019 - 08.2021
- Operated industrial dishwashing equipment efficiently to maintain cleanliness standards.
- Collaborated with kitchen staff to ensure timely supply of clean dishes and utensils.
- Maintained organization of dishwashing area to promote workflow efficiency and safety.
- Inspected dishes for cleanliness and sanitation, adhering to health regulations consistently.
- Trained new team members on proper dishwashing techniques and safety procedures.
- Implemented cleaning schedules, enhancing overall kitchen hygiene and operational efficiency.
- Assisted in inventory management by reporting low stock levels of cleaning supplies promptly.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Sales Associate
Metropcs
Bakersfield, CA
03.2015 - 10.2019
- Assisted customers in selecting mobile devices and service plans to meet individual needs.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accurate record-keeping.
- Maintained product knowledge to address customer inquiries and enhance the shopping experience.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Organized merchandise displays to promote promotional offers and increase product visibility.
- Provided training and mentorship to new associates, fostering a collaborative team environment.
- Implemented inventory management practices to ensure optimal stock levels and reduce discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
West High
Bakersfield, CA06.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Visual inspection
- Reading comprehension
- Handheld scanner operation
- Problem-solving skills
- Teamwork and collaboration
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Stower
Amazon
10.2025 - 01.2026
Cashier
Burlington Coat Factory
10.2023 - 01.2026
Sales Associate
GameStop
01.2022 - 11.2024
Dishwasher
Padre Hotel
06.2019 - 08.2021
Sales Associate
Metropcs
03.2015 - 10.2019
High School Diploma -
West High