Nestor Rivas
Costa Mesa
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tech Assurance
Left Coast Buyback
03.2025 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
Ride Operator
The Walt Disney Company
09.2021 - 06.2024
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Fostered communication between ride operators and other amusement park personnel to support operations.
- Trained new ride operators on safety procedures and ride operations.
Sales Associate
The Walt Disney Company
06.2013 - 07.2020
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Buisness IT Management
Western Governors University
Salt Lake City, UT03-2026
High School Diploma -
San Jacinto High School
San Jacinto, CA04-2012
Skills
- Written/Verbal communication
- System Tests
- Work Planning and Prioritization
- Operation Monitoring
- Code inspections
- Policy compliance
- Excellent communication skills
- Excellent people skills
Certification
Teaching English as a Foreign Language (TEFL) - ID: 421452
Languages
Spanish
Professional Working
Timeline
Tech Assurance
Left Coast Buyback
03.2025 - Current
Ride Operator
The Walt Disney Company
09.2021 - 06.2024
Sales Associate
The Walt Disney Company
06.2013 - 07.2020
Bachelor of Science - Buisness IT Management
Western Governors University
High School Diploma -
San Jacinto High School