Summary
Overview
Work History
Education
Skills
Practicum
References
Languages
Timeline
Generic

Nestbeth Navarro

Fort Saskatchewan,AB

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

8
8
years of professional experience

Work History

Cashier

Walmart Supercentre
05.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Lifted up to 25 pounds at once and used forklift to move heavier loads.

Kitchen Supervisor

Edo Japan
03.2018 - 05.2021
  • Controlled food costs and managed inventory.
  • Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions..
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Planned and executed promotions and special events in close collaboration with management.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.

Store Coordinator

Winners, TJX
09.2016 - 03.2018
  • Monitor their respective zone's performance and execute.
  • Provide weekly updates on objectives and identifies any issues or opportunity regarding merchandising, sales, IB.
  • Review weekly MAP, communicate to change the merchandise presentation, IBI, fashion.
  • Assign priorities and provide direction, to drive sales and improve merchandise process.
  • Work with the AM of merchandise to increase sales.
  • Train and develop sales associate in merchandise presentation standard.
  • Providing customer service for both internal and external customer.
  • Contributed to positive customer experiences by maintaining a clean, organized, and well-stocked shopping environment.
  • Increased repeat business through the development of strong relationships with customers based on trust and excellent service.
  • Improved store efficiency with thorough training of new employees on company policies, procedures, and best practices.
  • Supported team members in resolving conflicts, fostering a positive work atmosphere conducive to employee success.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Education

Accounting and Payroll -

Nova Career Collage
Calgary, Alberta
06.2024

Medical Office Administration Diploma -

CDI College
Edmonton, Alberta
11.2022

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash handling and management
  • Organizational abilities
  • Decision Making Aptitude
  • Retail Merchandising
  • Point of sale operation
  • Creative Thinking
  • Training and mentoring
  • Microsoft Office

Practicum

Medical Office Administration, 10/01/22, 11/01/22, Fort Saskatchewan, Alberta, Greeting patients entering the office, answering questions, and directing patients to the doctor's chamber, Answering telephone calls, Booking appointments and giving patients a reminder calls for upcoming appointments, Taking vitals, EMR, sorting documents, indexing files to patients' charts, creating charts, Sending faxes and scan documents, Maintaining cleanliness at work environment

References

Available upon request

Languages

English
Full Professional

Timeline

Cashier

Walmart Supercentre
05.2021 - Current

Kitchen Supervisor

Edo Japan
03.2018 - 05.2021

Store Coordinator

Winners, TJX
09.2016 - 03.2018

Accounting and Payroll -

Nova Career Collage

Medical Office Administration Diploma -

CDI College

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Nestbeth Navarro