Nesreen Khaled
Hamilton
Summary
A passionate and dedicated Registered Practical Nurse (RPN) with a strong commitment to patient care, advocacy, and continuous learning. With a deep love for nursing and the healthcare profession, I aim to provide compassionate, high-quality care while advocating for patients' needs and wellbeing. Seeking a nursing position where I can apply my clinical skills, empathy, and advocacy efforts to make a positive impact on patient outcomes and contribute to a collaborative healthcare environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Receptionist
Charlton Medical Centre
Hamilton
01.2021 - Current
- Provided front-line support by managing patient appointments and medical records
- Ensured a welcoming environment for patients and visitors, answering phone calls and emails
- Verified patient insurance details and processed billing and payments
- Maintained patient confidentiality and complied with healthcare regulations and standards
Clinical Receptionist
Limeridge Health Centre
Hamilton
01.2018 - Current
- Scheduled and confirmed patient appointments for multiple healthcare providers
- Managed patient intake and assisted with medical documentation and patient files
- Answered patient inquiries, provided general information, and assisted with insurance verification
- Coordinated with medical professionals to ensure efficient patient flow and timely care
Pre-Graduation Clinical Placement
St. Peter’s Long-Term Care
Hamilton
10.2024 - 12.2024
- Provided compassionate care to elderly residents in a long-term care setting
- Assisted in daily activities such as medication administration, wound care, and mobility support
- Collaborated with interdisciplinary teams to ensure the highest level of patient care
Clinical Placement
St. Joseph’s Hospital
Hamilton
05.2024 - 08.2024
- Gained hands-on experience in a hospital setting, including patient assessments, medication administration, and IV insertion
- Worked with various departments, including emergency, surgery, and rehabilitation
- Enhanced patient care coordination and learned hospital protocols under supervision
Clinical Placement
Lincoln Memorial Hospital
Grimsby
01.2024 - 04.2024
- Developed skills in patient monitoring, documentation, and nursing interventions
- Participated in patient discharge planning and patient education on health management
- Worked with a multidisciplinary team to deliver high-quality patient care
Clinical Receptionist
Dr. Mohamad Sabouba
[City Name]
01.2008 - 01.2012
- Managed patient appointments, answering phone calls, and maintaining medical records
- Provided exceptional customer service and supported healthcare staff in a busy medical practice
- Ensured smooth office operations and patient satisfaction
Placement
Grimsby Hospital
Grimsby
- Participated in hands-on nursing care for patients across various departments
- Gained knowledge in patient assessments, wound care, and administering treatments
Education
Practical Nursing -
Mohawk College
Hamilton, ON12.2023
Skills
- Patient Care & Assessment
- Medication Administration & Management
- Wound Care & Dressing
- Clinical Documentation & Record Keeping
- IV Insertion & Blood Draw
- Team Collaboration & Communication
- Time Management & Organizational Skills
- CPR & First Aid Certified
- Knowledge of Healthcare Protocols & Best Practices
- Patient confidentiality
- Appointment management
- Office administration
- Patient check-in
- Patient scheduling
- Medical billing
- Billing support
- Medical office administration
- Appointment setting
- Insurance verifications
- Insurance claims
- Referral verification
- Medical charting
- Patient reception management
- Patient registration
- Payment collection
- Record processing
- Appointment scheduling
- Medical billing and coding
- Typing and filing
- Inpatient care
- Records management
- Microsoft office
- Telephone etiquette
- Outpatient care
- Electronic medical records
- Medical terminology
- EMR / EHR
- Patient relations
- Account management
- Medical office procedures
Certification
- CPR & First Aid Certification
- [Additional certifications, if any]
References
Available upon request.
Languages
English
Professional
Arabic
Professional
Timeline
Pre-Graduation Clinical Placement
St. Peter’s Long-Term Care
10.2024 - 12.2024
Clinical Placement
St. Joseph’s Hospital
05.2024 - 08.2024
Clinical Placement
Lincoln Memorial Hospital
01.2024 - 04.2024
Clinical Receptionist
Charlton Medical Centre
01.2021 - Current
Clinical Receptionist
Limeridge Health Centre
01.2018 - Current
Clinical Receptionist
Dr. Mohamad Sabouba
01.2008 - 01.2012
Placement
Grimsby Hospital
Practical Nursing -
Mohawk College
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