Neslihan Urek
Vancouver,Canada
Summary
Detail-oriented pharmacy professional with over 3 years of experience in customer service and healthcare support. Proven expertise in medication inventory management, prescription processing, and efficiently handling customer inquiries. Recognized for maintaining organized records and ensuring timely refill requests, contributing to optimal patient care. Strong communication and teamwork skills enhance service delivery within pharmaceutical environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
360 Care Denman Pharmacy
Vancouver, Canada
12.2023 - 01.2025
- Received, sorted, counted, measured, and filled prescriptions using Kroll software
- Compounded medications such as lotions, ointments, and creams
- Managed inventory of medications, allergy serums, and lab equipment; regularly removed outdated stock, updated and restocked upon necessity
- Processed insurance claims: posted bill amounts and calculated copayment
- Maintained positive relationships with customers through personalized care and attention in-person and over-the-phone, leveraging over 3 years of pharmacy experience
Pharmacist
Defne Sule Pharmacy
Mersin, Turkey
09.2021 - 03.2023
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use
- Supervised and coached team of pharmacy technicians and trainees
Hospital Pharmacy Student
Near East Hospital
Nicosia, Cyprus
03.2020 - 09.2020
- Assisted in the distribution of medications to patient care units in compliance with standard operating procedures
- Prepared, sorted, counted, and measured medications for patient-specific and non-patient-specific use, ensuring accurate documentation
- Maintained cleanliness and organization of pharmacy work areas and stock supplies as needed
Education
Master of Science - Pharmacy
Near East University
Nicosia, Cyprus01.2021
Certification
- Achieved Certification in non-medical supplements at Istanbul Medipol University
- Occupational Health and Safety Management System Basic Training (ISO 455001), 2020
- Quality Management System Basic Training (ISO 9001), 2020
- Good Laboratory Practices (GLP) Training, 2020
Timeline
Pharmacy Assistant
360 Care Denman Pharmacy
12.2023 - 01.2025
Pharmacist
Defne Sule Pharmacy
09.2021 - 03.2023
Hospital Pharmacy Student
Near East Hospital
03.2020 - 09.2020
Master of Science - Pharmacy
Near East University
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