Nesa Faraji
Toronto,ON
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Behesht Cafe
Richmond Hill, ON
01.2025 - 02.2026
- Cultivated positive guest interactions to enhance satisfaction and improve overall dining atmosphere.
- Implemented streamlined order processing workflows leveraging point-of-sale systems to improve operational efficiency and transaction precision.
- Developed and executed targeted training initiatives for new staff, focusing on menu offerings and maintaining high service standards.
- Maintained a clean and organized dining area to uphold health and safety standards for customer well-being.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Streamlined order-taking process to minimize wait times for diners.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Built rapport with guests to enhance their dining experience and encourage return visits.
Education
High School Diploma -
Richmond Hill High School
Richmond Hill, ON06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
Timeline
Server
Behesht Cafe
01.2025 - 02.2026
High School Diploma -
Richmond Hill High School