Nesa Amirihezaveh
Burnaby,BC
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.
Overview
7
7
years of professional experience
Work History
Retail Store Clerk
Real Canadian Superstore
Eaton CTR 1105, 4700,Kingsway Burnaby BC
05.2022 - Current
- Assisted in training new employees on store policies, procedures, and best practices to ensure consistent performance across the team.
- Streamlined inventory management by conducting regular stock checks and updating records accurately.
- Processed returns and handled exchanges quickly to provide positive store experiences.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assistant Manager
Dollarama
5665 Kingsway, Burnaby,BC V5H 2G4
07.2017 - 09.2021
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Diploma - Immigration Consultant
CDI College
Burnaby, BC06.2020
Bachelor of Laws - Law And Justice
University of Tehran
Tehran,Iran 01.2015
Skills
- Sales Techniques Mastery
- Liquor Law Compliance
- Product Recommendations
- Store maintenance
- Employee Training
- Cash Handling
- Customer Service
- Team Management
- Honest and Dependable
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Retail Store Clerk
Real Canadian Superstore
05.2022 - Current
Assistant Manager
Dollarama
07.2017 - 09.2021
Diploma - Immigration Consultant
CDI College
Bachelor of Laws - Law And Justice
University of Tehran