Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nesa Amirihezaveh

Burnaby,BC

Summary

Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.

Overview

7
7
years of professional experience

Work History

Retail Store Clerk

Real Canadian Superstore
05.2022 - Current
  • Assisted in training new employees on store policies, procedures, and best practices to ensure consistent performance across the team.
  • Streamlined inventory management by conducting regular stock checks and updating records accurately.
  • Processed returns and handled exchanges quickly to provide positive store experiences.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Assistant Manager

Dollarama
07.2017 - 09.2021
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

Diploma - Immigration Consultant

CDI College
Burnaby, BC
06.2020

Bachelor of Laws - Law And Justice

University of Tehran
Tehran,Iran
01.2015

Skills

  • Sales Techniques Mastery
  • Liquor Law Compliance
  • Product Recommendations
  • Store maintenance
  • Employee Training
  • Cash Handling
  • Customer Service
  • Team Management
  • Honest and Dependable

Languages

English
Professional Working
Persian
Native or Bilingual

Timeline

Retail Store Clerk

Real Canadian Superstore
05.2022 - Current

Assistant Manager

Dollarama
07.2017 - 09.2021

Diploma - Immigration Consultant

CDI College

Bachelor of Laws - Law And Justice

University of Tehran

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Nesa Amirihezaveh