Nero Otoroh
Edmonton,AB
Summary
Reliable and upbeat student consistently excelling in promoting customer loyalty, satisfaction, and purchases through consultative techniques and meticulous attention to individual needs. Expertise extends to product merchandising, payment processing, and maintaining cleanliness. Dedicated and dependable approach with strong relationship-building skills, excellent organizational strengths, and a superior work ethic.
Overview
6
6
years of professional experience
Work History
Caregiver
Always Best Care
05.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Volunteer
NotJustYou
02.2021 - Current
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted the organizations cause through social media and community engagement.
- Executed efficient setup and teardown processes to support successful events.
Beauty Specialist
Shoppers Drug Mart
01.2025 - 04.2025
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
- Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
- Collaborated with team members to develop and execute promotional events, attracting new customers to the store.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
Sales Associate
Garage
04.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Delivered exceptional customer service in the fitting rooms, tailoring assistance to meet each customer's unique needs.
Cast Member
Cineplex
06.2021 - 08.2022
- Demonstrated proficiency in various aspects of concession work, such as serving customers with food options, handling orders efficiently, managing cash transactions accurately, and preparing meals for service
- Performed custodial duties such as theater and building cleaning, sweeping, mopping, and following PPE guidelines.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Order Fulfillment/Sales Associate
Sportchek
11.2020 - 06.2022
- Executed order fulfillment activities including packing and labeling orders for shipping, receiving shipments, and generating customer orders.
- Assisted customers in various sections of the store and provided support in fitting rooms
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier
Superstore
06.2020 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Hostess
Earls
06.2019 - 12.2019
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Ensured cleanliness and readiness of tables to accommodate new customers.
Education
Bachelor Of Science In Nursing -
University of Saskatchewan
Saskatoon, SK04.2028
Open Studies
University of Calgary
Calgary, ABSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Languages
English
Native or Bilingual
References
- Zaine Adu, +1 (587) 974-5289
- Gloria Onajite, +1 (780) 802-5563
Timeline
Beauty Specialist
Shoppers Drug Mart
01.2025 - 04.2025
Caregiver
Always Best Care
05.2024 - Current
Sales Associate
Garage
04.2023 - 08.2024
Cast Member
Cineplex
06.2021 - 08.2022
Volunteer
NotJustYou
02.2021 - Current
Order Fulfillment/Sales Associate
Sportchek
11.2020 - 06.2022
Cashier
Superstore
06.2020 - 06.2021
Hostess
Earls
06.2019 - 12.2019
Bachelor Of Science In Nursing -
University of Saskatchewan
Open Studies
University of Calgary