Nero Obroh

Coca-cola Bottling Company

02.2020 - 07.2022

Efficiently processed vacation and 70 HR requests per week using Electronic Service Request System, reducing processing time
Conducted routine administrative tasks with Microsoft Office Suite, enhancing data accuracy and organizational efficiency
Managed telephone systems and email communications, ensuring timely message relay and effective face-to-face interactions with production employees
Addressed basic support issues using customer support software, escalating complex issues to appropriate staff for quick resolution.
Interacted with customers by phone, email, or in-person to provide information.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into team.
Maintained filing system and organized customer documents for easy retrieval of information.

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