Nerissa Bilgen

• Case Management: Independently manages all aspects of 1-on-1 care, ensuring 100% reliability and punctuality for high-needs clients.

• Family Liaison: Provides detailed health updates and clear communication to family members to ensure transparency and peace of mind.

• Medical Escort: Safely coordinates and provides transportation to medical appointments, prioritizing client safety and comfort.

• Professional Discretion: Navigates sensitive medical and personal situations with extreme professionalism and emotional intelligence.

• Clinical Observation: Leveraged international medical background to identify and report subtle changes in patient health and cognitive state.

• Personalized Care: Implemented complex care plans with a focus on maximizing client independence and dignity.

• ADL Support: Provided comprehensive assistance with bathing, dressing, and nutrition, consistently exceeding standard care expectations.

• Team Collaboration: Partnered effectively with nurses and multidisciplinary teams to ensure high-quality, continuous patient care.