Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neren Manilall

North York,ON

Summary

Results-oriented project and warehouse management professional with over 20 years of expertise in optimizing operations, managing teams, and ensuring service excellence. Proven ability to adapt to new environments, with recent Canadian experience. Currently enhancing expertise with Logistics & Supply Chain Management studies, seeking a challenging role to leverage skills for organizational success in Canada.

Overview

24
24
years of professional experience

Work History

Landscape Worker

Glen Garden Service
04.2025 - Current
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.

Haunt Usher

Canada Wonderland
10.2024 - 11.2024
  • Assisted with crowd management during seasonal events, ensuring guest safety and satisfaction.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.

Active Filing Manager

Metrofile (PTY) Ltd
01.2001 - 04.2023
  • Managed 6 active filing sites, 2 warehouses, and a team of 25 staff members.
  • Led multiple projects, ensuring adherence to service level agreements (SLAs) and consistently meeting or exceeding performance targets.
  • When required, assisted sales staff.
  • Oversaw document management operations, including document capture, retrieval, and storage, resulting in a 15% improvement in document retrieval times.
  • Implemented process improvements that reduced operational costs by 10%.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Logistics & Supply Chain Management - Logistics & Supply Chain Management

CJ College
05.2025

National Diploma - Project Management

Services Seta
South Africa
05-2017

Generic Management - Project Management

Services Seta
South Africa
05-2018

Skills

  • Project management processes
  • Team leadership
  • Warehouse management
  • Experience with document management software
  • Client service and SLA coordination
  • Skilled in prioritizing tasks
  • Experienced in Word, Excel, and PowerPoint
  • Experience in SQL Server report generation

Languages

English
Full Professional

Timeline

Landscape Worker

Glen Garden Service
04.2025 - Current

Haunt Usher

Canada Wonderland
10.2024 - 11.2024

Active Filing Manager

Metrofile (PTY) Ltd
01.2001 - 04.2023

Logistics & Supply Chain Management - Logistics & Supply Chain Management

CJ College

National Diploma - Project Management

Services Seta

Generic Management - Project Management

Services Seta

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Neren Manilall