Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
• Manage and supervise restaurant staff, including training, scheduling, and conducting performance reviews.
• Recruit talented individuals to join the team, conducting interviews and selecting the best candidates.
• Create an engaging work environment to retain staff and reduce turnover.
• Recognize and reward outstanding performance to boost morale.
• Handle staff scheduling to maintain smooth operations and adequate coverage.
• Maintain and optimize store operations, including inventory management, processing invoices, and effective supplier communication.
• Oversee the financial aspects of the store, including budgeting and cost control (waste/labor) to achieve financial targets.
• Address customer inquiries, concerns, and complaints promptly to enhance the dining experience.