Nensi Nayak
Waterloo,Canada
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Wendy’s
Waterloo
01.2023 - Current
- Managed customer inquiries and concerns at the cashier counter
- Processed payments with attention to detail and provided correct change, contributing to smooth financial transactions
- Responsible for balancing the cash drawer at the end of each shift
- Successfully resolved customer complaints and conflicts, ensuring positive experiences
- Managed busy periods effectively, ensuring prompt service while maintaining accuracy.
Food Service Worker
Wilfrid Laurier University's Food Court (Aramark)
09.2022 - Current
- Ensured food safety by following hygiene standards during food preparation, specializing in burgers and poutines at Harvey’s store at Wilfrid Laurier University
- Demonstrated strong multitasking abilities by efficiently managing food preparation tasks while maintaining a clean and organized workspace
- Provided friendly and efficient customer service, taking orders accurately and addressing any inquiries or concerns promptly.
Caregiver
Ahmedabad, India
06.2021 - 07.2022
- Provided compassionate care as a caregiver in a retirement home
- Assisted residents with Activities of Daily Living (ADLs), including bathing, dressing, grooming, and toileting
- Implemented and adapted care plans to meet the individual needs of residents
- Offered emotional support and companionship to enhance the well-being of residents
- Monitored and accurately recorded vital signs to ensure the health and safety of residents.
Education
Personal Support Worker -
Conestoga College
09.2024
Pre-health science -
Conestoga College
04.2023
Higher Secondary Education – Science (major: Biology) -
KTKM
05.2021
Skills
- Mobility Assistance
- ADL Assistance
- Time Management
- Multitasking and Organization
- Certified in CPR/AED
- Interpersonal Skills
- Documentation
- Basic Housekeeping
- First aid and safety
- Care Plan Management
- PPE Usage
Certification
- First Aid & CPR Certificate
- Basic Life Support
- Naloxone Administration Training
Activities
- Worked as an International Student Volunteer at Conestoga College.
- Represented my school at the district level in the science fair and achieved 1st runner-up position.
Timeline
Cashier
Wendy’s
01.2023 - Current
Food Service Worker
Wilfrid Laurier University's Food Court (Aramark)
09.2022 - Current
Caregiver
06.2021 - 07.2022
Personal Support Worker -
Conestoga College
Pre-health science -
Conestoga College
Higher Secondary Education – Science (major: Biology) -
KTKM
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