NENITA MONTEALEGRE
Hamilton
Summary
Finance professional with extensive experience in accounts management and credit control. Known for streamlining payment processes, resolving discrepancies, and maintaining accurate financial records. Strong collaborator focused on team success and dependable in adapting to changing business needs, ensuring efficient operations.
Well trained hospitality professional with an extensive background as Night Auditor with effective accounting and communication skills. Highly skilled in managing reservations, telephone calls and customer inquiries. Well versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
16
16
years of professional experience
Work History
Accounts Receivable Specialist
Frendel Kitchens
10.2021 - 10.2023
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Financial Advisor
Greatway Financial, Inc.
04.2019 - 03.2021
- Educated clients on various financial matters and provided professional recommendations on investments, products and services based on each clients’ individual needs.
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
Front Desk Night Auditor
Toronto Marriott City Centre
06.2007 - 03.2019
- Provided guests with above-and-beyond service, which usually starts by giving excellent check-in experience, engaging them in pleasant conversations.
- Understand all functions of PMS (Property Management System) and all generated reports.
- Explained details regarding property, since this hotel has 70 rooms overlooking baseball field of Rogers Centre, generating extra income for property by up selling rooms.
- Answered multi-line phone system to respond to inquiries and guest’s needs including wake-up calls, and transportation for their next day appointments.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction levels.
Education
No Degree - Accounting And Payroll
George Brown College
Toronto, ON07.2016
Certificate - Computer And Information Systems
Seneca College of Applied Arts And Technology
North YorkBachelor of Science - Business Accountancy
Tomas Claudio Memorial University
PhilippinesSkills
- Financial Reporting
- Organizing and updating financial records
- Accounts receivable
- Microsoft Excel
- Strong client relations skills
- Customer service support
Timeline
Accounts Receivable Specialist
Frendel Kitchens
10.2021 - 10.2023
Financial Advisor
Greatway Financial, Inc.
04.2019 - 03.2021
Front Desk Night Auditor
Toronto Marriott City Centre
06.2007 - 03.2019
No Degree - Accounting And Payroll
George Brown College
Certificate - Computer And Information Systems
Seneca College of Applied Arts And Technology
Bachelor of Science - Business Accountancy
Tomas Claudio Memorial University