Nene Kumagai
Calgary,AB
Summary
Dynamic and dependable professional with extensive experience in customer service at SHOO-LA-RUE and POKHARA. Proven ability to enhance customer engagement and streamline operations through effective teamwork and strong communication skills. Committed to maintaining safety and cleanliness standards while delivering exceptional service and managing cash handling efficiently.
Overview
2
2
years of professional experience
Work History
Shop Assistant
SHOO-LA-RUE
06.2024 - 09.2024
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Server
POKHARA
05.2022 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
General English Standard
Bayswater Calgary
Calgary, AB04.2025
High School Diploma - Home Economics And Culture
Aichi Kenritsu Yutakagaoka High School
Toyohashi, Aichi03.2024
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Equipment preparation
- Team collaboration
- Customer engagement
- Marketing strategies
- Seasonal promotions
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Customer assistance
- Safety and cleanliness standards
- Strong communication and interpersonal skills
- Staff support
- Payment processing
Languages
English
Limited Working
Japanese
Native or Bilingual
Korean
Professional Working
Timeline
Shop Assistant
SHOO-LA-RUE
06.2024 - 09.2024
Server
POKHARA
05.2022 - 09.2024
General English Standard
Bayswater Calgary
High School Diploma - Home Economics And Culture
Aichi Kenritsu Yutakagaoka High School
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