Hello, I am currently a college student at Moreno Valley College with the dream to transfer to a 4 year university and graduate with a bachelors in Mechanical Engineering.
Overview
4
4
years of professional experience
Work History
Sales Associate
7-eleven
06.2023 - 06.2024
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Managed returns, exchanges and refunds in accordance with store policy.
Performed cash, card, and check transactions to complete customer purchases.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Floor & Decor
07.2020 - 07.2021
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Helped customers locate products and checked store system for merchandise at other sites.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged in friendly conversation with customer to better uncover individual needs.
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St