NELSON Nwakpa
Regina,SK
Summary
Dedicated student adept at thriving in fast-paced, deadline-driven settings. Recognized for accuracy and efficiency through diligent work and meticulous attention to detail. Committed to enhancing learning experiences and delivering quality service and unparalleled support, leveraging strong proficiency in industry best practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Real Canadian Wholesale Club
Regina, Saskatchewan
05.2024 - Current
- Set up displays for seasonal promotions and events according to company guidelines.
- Maintained cleanliness and organization of aisles, shelves, and storage areas.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating the company website and placing online orders, improving the overall user experience.
Farm Records Clerk
Goodday Achievers Integrated Farms Limited
Abakaliki , Ebonyi State, Nigeria
09.2021 - 10.2023
- Recorded and stored data relating to the birth and death rates of farm animals.
- Created quarterly reports based on my analysis of the farm.
- Organized data based on market sales, logistics, and expenditure.
- Analyzed local, national, and global trends that impact the organization.
- Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
- Maintained records of materials using logbooks or computers and generated computerized reports.
Education
Bachelor of Science - Software Systems Engineering
University of Regina
Regina, SK04.2028
M.D. - Medicine
Ebonyi State University
Abakaliki, Ebonyi State2022
High School Diploma -
Christ The King College
Abuja, Nigeria07.2017
Skills
- Product facing
- Oral and written communication
- Adaptability
- Data Entry
- Report Generation
- Sanitizing surfaces
- Customer Service
- Punctual and reliable
- Web and tech-savvy
- Quality Assurance Controls
- Team contribution
- Inventory Tracking
- Price Checking
- Heavy Lifting
Certification
- WHIMS
- Intermediate First Aid (CPR/AED)
Hobbies and Interests
- Chess
- Computer Programming
- Music
- Traveling
- Soccer
Languages
English
Full Professional
References
References available upon request.
Timeline
Grocery Clerk
Real Canadian Wholesale Club
05.2024 - Current
Farm Records Clerk
Goodday Achievers Integrated Farms Limited
09.2021 - 10.2023
Bachelor of Science - Software Systems Engineering
University of Regina
M.D. - Medicine
Ebonyi State University
High School Diploma -
Christ The King College
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