Nelson Nwadike C
Kitchener,ON
Summary
Results-driven food service professional with experience in the restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations, and develop staff. Expertly resolves customer issues, multitasks, and solves problems. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing the needs of patrons and team members.
Overview
4
4
years of professional experience
Work History
Server Manager
All Season Restaurant
03.2020 - 02.2023
- Trained servers on order management, food service quality, and how to build rapport with guests.
- Handled guest complaints positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Welcomed and greeted guests before presenting special menu items to clients.
Dish Washing
Hamivade Restaurants Instambul Turkey
01.2019 - 12.2019
- Reduced dish breakage by carefully handling delicate items during the washing process.
- growth industry trends and competitor analysis to identify growth opportunities, leading to the introduction of successful new dishes and promotional events.
- Supported kitchen staff by prepping ingredients, washing dishes, and maintaining a well-organized workspace for maximum productivity.
- Adhered to dietary restrictions as needed, modifying recipes or creating alternative dishes for guests with allergies or other specific requirements.
Education
High School Diploma -
FSLC
Imo State09.2012
Skills
- Verbal and Written Communication
- Team worker
- computer
- analytical
- critical thinking
- Operating system management
- Team Training
Languages
English
Elementary
Timeline
Server Manager
All Season Restaurant
03.2020 - 02.2023
Dish Washing
Hamivade Restaurants Instambul Turkey
01.2019 - 12.2019
High School Diploma -
FSLC
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