Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nelson Alonso

Santa Ana

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Residential Supervisor

Newport Academy
05.2023 - Current
  • Improved resident satisfaction by consistently providing exceptional care and addressing individual needs.
  • Enhanced staff performance through ongoing training, coaching, and mentoring for continuous professional development.
  • Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
  • Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
  • Implemented effective communication strategies among staff members to foster a cohesive work environment focused on delivering high-quality care.
  • Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
  • Managed budgets effectively, ensuring adequate allocation of resources for staffing, maintenance, and programming needs while maintaining fiscal responsibility.

Library Assistant

Santa Ana Public Library
11.2018 - Current
  • Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
  • Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
  • Provided valuable research assistance to patrons seeking information or guidance on various topics.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
  • Increased awareness of available resources by creating informative signage and brochures for patron use.
  • Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
  • Inducted, informed and supported new users with thorough library orientations.

Care Coordinator 3

Newport Healthcare
09.2019 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with self-administered medications.
  • Monitored, tracked, and conveyed important client information to clinical team to help optimize treatment planning and care delivery.
  • Onboard personnel working overnight to support safe operation and maximize productivity efficiencies.
  • Boosted team performance by developing training materials.
  • Maintaining routine records and performing variety of clerical work activities related to operations.

Education

No Degree - Computer Science

Santa Ana College
Santa Ana, CA
06.2025

Skills

  • Financial Records Maintenance
  • Individualized Education
  • Process Improvement
  • Situational Awareness
  • Coaching and Mentorship
  • Crisis Management

Timeline

Residential Supervisor

Newport Academy
05.2023 - Current

Care Coordinator 3

Newport Healthcare
09.2019 - 05.2023

Library Assistant

Santa Ana Public Library
11.2018 - Current

No Degree - Computer Science

Santa Ana College

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Nelson Alonso