Nelly Ndayisaba
health care
Ottawa,Ontario
Summary
Residential Support Worker
Graduated Development Services Worker 2 years diploma at la cite collegiale with strong work ethic and dedication to making a difference in people’s lives. Bilingual in English and French Ability to quickly adapt and successfully learn new skills Patient and enthusiastic team player Able to take initiative, problem solve and facilitate communication
Overview
14
14
years of professional experience
Work History
Ucp
Manotick Place Retirement Community
05.2019 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations. (u
- Collaborated with healthcare team members to develop comprehensive care plans tailored to individual patient needs.
- Ensured accurate medication administration for improved patient outcomes.
- Maintained open lines of communication with supervising nurses to provide seamless care for patients in a team-based environment.
- Served as a liaison between patients, family members, and healthcare providers, ensuring clear communication and understanding of treatment plans.
- Demonstrated flexibility in adapting approaches based on patient preferences or changing conditions which contributed towards better patient experience.
- Worked flexible hours across night, weekend, and holiday shift
Personal Care Assistant
Manotick retirement place
03.2018 - 04.2019
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Developmental Support Worker
Gem Health Care
01.2016 - 01.2018
- Worked at Cheo, partners in parenting, Lottery home, Tamar foundation and Hillel lodge, West end villa via Gem health care Agency
- Guided developmentally disabled adults through customized day programs.
- Improved quality of life for clients through compassionate care and assistance with daily tasks.
- Collaborated with interdisciplinary teams to assess client progress and adjust support plans accordingly.
- Supported clients in maintaining clean and organized living spaces, fostering a sense of pride in their homes.
Volunteer
Abundant Grace Ottawa
01.2014 - 01.2015
- Served homeless and cleaned the church
Secretary
Mushroom continental
01.2009 - 01.2013
Education
Diploma - Intervention auprès des personnes ayant un handicap
La Cite Collegiale
Ottawa, Ontario06.2018
Associate of Science - Medial Office Assistance
Algonquin College
Ottawa, None07-2024
Bachelor of Arts - Clinical Psychology
University of Burundi
Bujumbura 07-2009
Skills
- Interpersonal Skills
- Bilingual in English and French
- Adaptability
- Problem Solving
- Facilitation
- Medication Administration
- Microsoft Word
- Time Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
References
Available Upon request
Languages
French
Full Professional
English
Native or Bilingual
Interests
- App Development
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
Timeline
Ucp
Manotick Place Retirement Community
05.2019 - 04.2023
Personal Care Assistant
Manotick retirement place
03.2018 - 04.2019
Developmental Support Worker
Gem Health Care
01.2016 - 01.2018
Volunteer
Abundant Grace Ottawa
01.2014 - 01.2015
Secretary
Mushroom continental
01.2009 - 01.2013
Diploma - Intervention auprès des personnes ayant un handicap
La Cite Collegiale
Associate of Science - Medial Office Assistance
Algonquin College
Bachelor of Arts - Clinical Psychology
University of Burundi
Similar Profiles
Avinandan SinghAvinandan Singh
Personal Support Worker at Victoria Place Retirement CommunityPersonal Support Worker at Victoria Place Retirement Community
Isaiah ChoateIsaiah Choate
Dishwasher/Janitor at Brookdale Park Place Retirement CommunityDishwasher/Janitor at Brookdale Park Place Retirement Community
Rhonda FisetteRhonda Fisette
Health and Wellness Director at Brookdale Park Place Retirement CommunityHealth and Wellness Director at Brookdale Park Place Retirement Community