Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Awards
Official Seal
Timeline
Generic
NAIRY POULUS

NAIRY POULUS

Laval,Qc

Summary

OTTIAQ Certified Translator specializing in French to English translation. Fluent in Armenian, Arabic, English, French, and conversational Spanish. Provides robust administrative support, meticulous attention to detail, and adept cross-cultural communication skills to optimize operational effectiveness within corporate environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Executive / Sales Assistant

BMO Nesbitt Burns
09.2023 - Current
  • Scheduled and prepared meetings for advisory teams and clients.
  • Managed client requests, account updates, money movements (wires, transfers), and provided technology troubleshooting.
  • Maintained and organized confidential client databases and records.
  • Generated reports and documentation for Investment Advisors and clients.
  • Supported policy compliance, risk management, and secure asset handling.
  • Guided team members on technology and internal systems.
  • Distributed updates on training, guidelines, and business information.

Administrative & Operations Assistant

BMO Commercial Bank
10.2022 - 09.2023
  • Supported strategic initiatives through subject matter expertise and relationship management.
  • Planned and coordinated departmental events and meetings.
  • Managed executive calendars, scheduled meetings, and coordinated logistics.
  • Tracked and reconciled departmental budgets and expenses.
  • Processed vendor invoices and departmental expense reports.
  • Maintained business filing systems and managed communications.
  • Mentored junior administrative assistants.
  • Handled travel arrangements and supply management.

Credit Card Contact Center Associate

Bank of Montreal
05.2021 - 10.2022
  • Delivered exceptional customer service in a high-volume financial support environment.
  • Handled credit card inquiries, account management, and issue resolution.

Canada Post-Counter Clerk

Groupe Uniprix Kal
08.2018 - 05.2021
  • Provided front-line postal services and customer support for Canada Post.

Costumer Service Representative

Groupe Marche Adonis
09.2014 - 08.2018
  • Supported daily operations with a focus on delivering excellent customer service and efficient checkout processes.

Education

Bachelor of Arts - Translation (French to English)

Concordia University
06-2023

Diploma - Social Sciences, Major in Law and Society

Vanier College
06-2018

Skills

  • Executive support management
  • Customer service expertise
  • Calendar organization skills
  • Prioritization and task management
  • Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook)
  • Strategic problem resolution
  • Confidential information handling
  • Optimistic and solution-oriented mindset
  • CAT Tools (Trados, MemoQ, Matecat, OmegaT, etc)

Certification

OTTIAQ #35630 (Ordre des traducteurs, terminologues et interprètes agréés du Québec)

LANGUAGES

Arabic - Native
Armenian - Native
English - Fluent
French - Fluent
Spanish - Conversational

Awards

Club Attitude Gagnante - Charbonneau et Associes - 2015

Official Seal

Authorized to certify official translations and affix the OTTIAQ seal on certified documents.

Timeline

Executive / Sales Assistant

BMO Nesbitt Burns
09.2023 - Current

Administrative & Operations Assistant

BMO Commercial Bank
10.2022 - 09.2023

Credit Card Contact Center Associate

Bank of Montreal
05.2021 - 10.2022

Canada Post-Counter Clerk

Groupe Uniprix Kal
08.2018 - 05.2021

Costumer Service Representative

Groupe Marche Adonis
09.2014 - 08.2018

Bachelor of Arts - Translation (French to English)

Concordia University

Diploma - Social Sciences, Major in Law and Society

Vanier College

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