Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nelly Ghiassi

Toronto,ON

Summary

Energetic Sales Associate/ Customer Service Representative with over 5 years’ experience in sales looking for position with
reputable organization,highly trained and dependable cashier/salesperson with a strong customer service and sales record. Adept at performing customer follow-up services and inspections as required on a case-by-case basis.

Overview

6
6
years of professional experience
1
1
Certification
2
2
Languages

Work History

Cashier

Longos
08.2023 - Current
  • Running for items such as, merchandise, boxes, register supplies and items numbers as requested by cashiers to keep lines moving smoothly.
  • Maintaining cleanliness of register area and general front end area.
  • Addressing customer questions and concerns with professionalism and
    courtesy.
  • Operating cash register and accurately processed payments, returns, and exchanges.
  • Demonstrating excellent customer service skills while interacting with
    customers in a friendly manner.
  • Assisting customers with locating items throughout the store when needed.

Supervisor

Dino No-frills
06.2022 - 07.2023
  • Trained new employees on company policies, procedures and work ethics.
  • Worked closely with upper management to develop strategies for improving operational efficiency within the department.
  • Motivated employees to reach highest professional potential.
  • Resolved conflicts between team members and departments.
  • Answered customers questions and made product recommendations according to needs.
  • Initiated creative solutions to resolve customer complaints and issues.

Cashier

Dino No-frills
05.2020 - 07.2023
  • Scanned groceries and ensured proper price scanning.
  • Answered customers' questions, and provided information on procedures.
  • Accepted payments and distributing change when necessary.
  • Assisted in weekly sales promotion price changes.
  • Handled cash, credit, and debit card payments, as well as issued receipts and changes.
  • Operated cash register and accurately processed payments, returns, and
    exchanges.

Retail Sales Third Key Holder

Clairs
01.2018 - 05.2021
  • Handled cash, credit, and debit card payments, as well as issued receipts and changes.
  • Operated cash register and accurately processed payments, returns, and
    exchanges
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Managed store security needs as requirements.
  • Answered questions and resolved concerns
  • Ear piercing
  • Demonstrating Claire's products.

Education

Certificate - English As A Second Language

George Brown College
Toronto, ON
05.2001 -

Bachelor of Arts -

Ferdows UUniversity
Iran,Mashhad
05.2001 -

Skills

ID Verification

Certification

Smart serve

Timeline

Cashier

Longos
08.2023 - Current

Supervisor

Dino No-frills
06.2022 - 07.2023

Cashier

Dino No-frills
05.2020 - 07.2023

Retail Sales Third Key Holder

Clairs
01.2018 - 05.2021

Certificate - English As A Second Language

George Brown College
05.2001 -

Bachelor of Arts -

Ferdows UUniversity
05.2001 -

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Nelly Ghiassi