Nelline Cronje
York,PE
Summary
Driven professional with a proven track record at Resonance Dental Studio and Harris Computer Systems, as well as SITA in the UK, enhancing operational efficiency and reducing expenses through strategic planning and effective vendor negotiations. Expert in accounts receivable management and Microsoft Excel, complemented by exceptional problem-solving abilities. Achieved significant improvements in financial performance and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Logistics and Administration
Resonance Dental Studio
01.2019 - Current
- Oversaw accounts payable and receivable, ensuring timely processing and accurate recordkeeping.
- Drove operational efficiency within the administration team through continuous process improvement initiatives.
- Played an integral role in long-term strategic planning efforts, using financial modeling techniques to project future performance accurately.
- Streamlined administrative processes by implementing new software solutions, improving overall productivity.
- Ensured timely completion of month-end close activities while maintaining strict adherence to accounting standards.
- Managed payroll operations, ensuring accurate calculations and timely disbursements for all employees.
- Reduced operating expenses through effective vendor negotiations and contract management.
Accounts Receivable Clerk
Harris Computer Systems
08.2013 - 01.2024
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
Education
GED -
Rand Afrikaans University
Johannesburg, South Africa12.1994
Bachelor of Arts - English Language And Literature And Economics
Rand Afrikaans University
Johannesburg, South Africa12.1993
Skills
- Accounts Receivable
- Microsoft Excel
- Accounts Payable
- Payroll Management
- Cash Flow Forecasting
- Cost Control
- Debt management
- Month-end closings
- Bank Reconciliation
- Discrepancy investigations
- Microsoft Excel proficiency
- Payroll Processing
- Accounts receivable management
- Invoice Preparation
- Business Correspondence
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Excellent Communication
- Critical Thinking
- Organizational Skills
Languages
English
Native or Bilingual
Dutch
Limited Working
German
Elementary
I enjoy Archery, Hunting, Shooting including competing at IPSC as I have a Black Badge certification
I am also a Conformation Judge and have Judged dogs in South Africa, the UK and the USA.
Timeline
Logistics and Administration
Resonance Dental Studio
01.2019 - Current
Accounts Receivable Clerk
Harris Computer Systems
08.2013 - 01.2024
GED -
Rand Afrikaans University
Bachelor of Arts - English Language And Literature And Economics
Rand Afrikaans University
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