Nellie Friesen
Vegreville,AB
Summary
Bringing strong skills in customer service, vehicle maintenance, and dispatch communication. Effective at multitasking and maintaining a positive attitude under pressure while ensuring safe and timely delivery. Offers a collaborative approach with attention to detail, enhancing team performance and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Warehouse Associate
Vallen
12.2024 - 10.2025
- Making sure all unit stickers are correct and scanning properly
- Operating the robotic put away and order picking station(Opex Cortex)
- Sorted and organized merchandise in preparation for shipment.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Successfully managed and organized warehouse inventory.
- Adhered to company policies for safe storage of goods in the warehouse facility.
- Documented all damages, shortages, overages or other irregularities in shipment records.
- Performed physical inventory counts on regular basis.
- Informed supervisor of parts needed for stock and discrepancies in inventory quantities.
- Input product information and quantities into warehouse databases.
- Reorganized warehouse stock according to company standards.
Delivery Associate
Amazon
10.2023 - 12.2024
- Loaded delivery truck with company products according to the daily route plan.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained accurate logbook of deliveries and pick-ups.
- Notified customers prior to arrival of goods or services at their locations.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
Server
Smitty’s Restaurant
10.2022 - 09.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Beekeeper
Norbee’s Honey Farm
04.2013 - 09.2023
- Treated and fed bees in order to get them ready for harvesting.
- Checked for queens, making sure each hive had a strong healthy queen.
- Pulled honey when it was ready to be harvested.
- Requires heavy lifting in a fast paced environment.
- Extracting honey in a fast paced environment.
- Trained junior team members and mentored on important procedures.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Deep cleaning machinery and equipment during and after harvesting season.
- Treating and feeding bees and winterize them for the long cold winter ahead.
- Preserved general hive health by inspecting for mites and providing ample food for bees.
Education
High School Diploma - undefined
THMS(Two Hills Mennonite School)
Two HillsMedical Office Administration
CDI College
Edmonton, ABSkills
- Exceptional Customer Service
- Attention to small detail
- Able to multitask
- Anticipating Guest Needs
- Warm and Friendly
- Cool Under Pressure
- Team Player
- GPS navigation
- Vehicle maintenance
- Package handling
- Positive attitude
- Safe driving
- Vehicle inspections
- Dispatch communication
Languages
English
Native or Bilingual
German
Native or Bilingual
Timeline
Warehouse Associate
Vallen
12.2024 - 10.2025
Delivery Associate
Amazon
10.2023 - 12.2024
Server
Smitty’s Restaurant
10.2022 - 09.2023
Beekeeper
Norbee’s Honey Farm
04.2013 - 09.2023
High School Diploma - undefined
THMS(Two Hills Mennonite School)
Medical Office Administration
CDI College