Nellie Friesen
Edmonton,AB
Summary
Dependable Delivery Man with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations.
Overview
12
12
years of professional experience
Work History
Delivery Associate
Amazon
Edmonton, Alberta
10.2023 - Current
- Loaded delivery truck with company products according to the daily route plan.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained accurate logbook of deliveries and pick-ups.
- Notified customers prior to arrival of goods or services at their locations.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
Server
Smitty's Restaurant
St. Paul, Alberta
10.2022 - 09.2023
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
Beekeeper
Norbee's Honey Farm
Mallaig, Alberta
04.2013 - 09.2023
- Treated and fed bees in order to get them ready for harvesting
- Checked for queens, making sure each hive had a strong healthy queen
- Pulled honey when it was ready to be harvested
- Requires heavy lifting in a fast paced environment
- Extracting honey in a fast paced environment
- Trained junior team members and mentored on important procedures
- Collaborated with team members to meet daily demands and handle challenging projects
- Deep cleaning machinery and equipment during and after harvesting season
- Treating and feeding bees and winterize them for the long cold winter ahead
- Preserved general hive health by inspecting for mites and providing ample food for bees
Delivery Driver
Dominoes
Sherwood park, AB
01.2021 - 03.2021
- Checked delivery addresses and verified correct package delivery
- Adhered to delivery schedules and deadlines
- Utilized relevant map programs and GPS systems to navigate routes
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record
- Worked closely with supervisors and other members of the team to ensure smooth workflow processes
Produce Clerk/supervisor
Co-op
11.2017 - 02.2020
- Pleasantly greeted customers and provided prompt and courteous service
- Received and unloaded new items upon delivery and checked products for damage and order accuracy
- Assisted customers with price checking fruits and vegetables and finding requested items in department
- Checked for outdated and overripe grocery items and removed from inventory
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list
- Readied items for sales floor stocking by affixing tags and preparing shelf labels
- Supported promotional plans by updating signage with price changes
- Stocked shelves, racks, and cases with new or transferred merchandise
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes
- Interacted with guests in friendly and knowledgeable way
- Stocked designated items on shelves, end caps and displays
- Greeted customers and directed to requested products
- Unloaded deliveries from trucks in prompt fashion
- Supervised and trained new staff in performing census
- Moved merchandise using forklifts, pallet jacks and hand trucks
- Addressed customer complaints and requests by resolution or escalation
- Monitoring and ordering daily shipments
Education
High School -
THMS(Two Hills Mennonite School)
Two Hills, ABSkills
- Exceptional Customer Service
- Attention to small detail
- Able to multitask
- Anticipating Guest Needs
- Warm and Friendly
- Cool Under Pressure
- Team Player
Timeline
Delivery Associate
Amazon
10.2023 - Current
Server
Smitty's Restaurant
10.2022 - 09.2023
Delivery Driver
Dominoes
01.2021 - 03.2021
Produce Clerk/supervisor
Co-op
11.2017 - 02.2020
Beekeeper
Norbee's Honey Farm
04.2013 - 09.2023
High School -
THMS(Two Hills Mennonite School)