Nellie Friesen
Vegreville,Canada
Overview
12
12
years of professional experience
Work History
Delivery Associate
Amazon
Edmonton, Alberta
10.2023 - Current
- Loaded delivery truck with company products according to the daily route plan.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
- Maintained accurate logbook of deliveries and pick-ups.
- Notified customers prior to arrival of goods or services at their locations.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
- Performed pre-trip inspections on vehicles including checking fluid levels and tire pressure.
Server
Smitty's Restaurant
10.2022 - Current
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Bussed and reset tables to keep dining room and work areas clean
Beekeeper
Norbee's Honey Farm
04.2013 - Current
- Treated and fed bees in order to get them ready for harvesting
- Checked for queens, making sure each hive had a strong healthy queen
- Pulled honey when it was ready to be harvested
- Requires heavy lifting in a fast paced environment
- Extracting honey in a fast paced environment
- Trained junior team members and mentored on important procedures
- Collaborated with team members to meet daily demands and handle challenging projects
- Deep cleaning machinery and equipment during and after harvesting season
- Treating and feeding bees and winterize them for the long cold winter ahead
- Preserved general hive health by inspecting for mites and providing ample food for bees
Delivery Driver
Dominoes
Sherwood park, AB
01.2021 - 03.2021
- Checked delivery addresses and verified correct package delivery
- Adhered to delivery schedules and deadlines
- Utilized relevant map programs and GPS systems to navigate routes
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record
- Worked closely with supervisors and other members of the team to ensure smooth workflow processes
Produce Clerk/supervisor
Co-op
11.2017 - 02.2020
- Pleasantly greeted customers and provided prompt and courteous service
- Received and unloaded new items upon delivery and checked products for damage and order accuracy
- Assisted customers with price checking fruits and vegetables and finding requested items in department
- Checked for outdated and overripe grocery items and removed from inventory
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list
- Readied items for sales floor stocking by affixing tags and preparing shelf labels
- Supported promotional plans by updating signage with price changes
- Stocked shelves, racks, and cases with new or transferred merchandise
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes
- Interacted with guests in friendly and knowledgeable way
- Stocked designated items on shelves, end caps and displays
- Greeted customers and directed to requested products
- Unloaded deliveries from trucks in prompt fashion
- Supervised and trained new staff in performing census
- Moved merchandise using forklifts, pallet jacks and hand trucks
- Addressed customer complaints and requests by resolution or escalation
- Monitoring and ordering daily shipments
Education
High School -
THMS(Two Hills Mennonite School)
Two Hills, ABSkills
- Exceptional Customer Service
- Attention to small detail
- Able to multitask
- Anticipating Guest Needs
- Warm and Friendly
- Cool Under Pressure
- Team Player
Languages
- Low German
- Bilingual
Timeline
Delivery Associate
Amazon
10.2023 - Current
Server
Smitty's Restaurant
10.2022 - Current
Delivery Driver
Dominoes
01.2021 - 03.2021
Produce Clerk/supervisor
Co-op
11.2017 - 02.2020
Beekeeper
Norbee's Honey Farm
04.2013 - Current
High School -
THMS(Two Hills Mennonite School)