Neljane Sartison
Booster Juice
Edmonton,AB
1
Certification
7
years of professional experience
Dedicated and hardworking professional with over 6 years of combined experience in food and beverages and retail industries. Skilled in team leadership, customer service, and daily operation management. Recognized for strong multitasking, excellent communication skills, and outstanding customer service in a fast-paced environments.
Work History
Assistant Manager
8 Months- Trained new employees on company policies, procedures and work ethics.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Ensured that safety protocols were followed at all times by all staff members.
- Answered customer questions and made product recommendations according to needs.
Team Member
1 Year 6 Months- Communicated effectively with customers, supervisors, and team members.
- Performed opening and closing duties, including store cleaning and restocking.
- Greeted customers and answered questions regarding products and promotions.
- Assisted customers with product inquiries, orders, returns, refunds, and other service requests.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Supervisor
4 Months- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management techniques to reduce waste and optimize stock levels.
- Coordinated staff schedules to maintain adequate coverage during peak hours, enhancing service efficiency.
- Resolved customer complaints effectively, fostering a positive dining experience and client loyalty.
- Trained and mentored team members on best practices for sandwich assembly and safety protocols.
Supervisor
2 Years- Supervised day-to-day operations, including staff scheduling, cash balancing, and inventory checks.
- Trained and mentored new employee, boosting team performance and service quality.
- Handled customer concerns, ensuring issues were resolved efficiently.
- Conducted opening and closing procedures and prepared daily sales report.
Supervisor
9 Months- Supported store management in overseeing staff and store operations.
- Assisted in merchandise display, stock management, and sales promotions.
- Supervised team performance to ensure excellent customer service and store standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Cashier
10 Months- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Processed customer orders and ensured the accuracy of their purchases.
Service Crew Member
11 Months- Provided timely, accurate and efficient food service to customers with a warm and friendly attitude.
- Placed orders into POS systems and handled cash and credit transactions.
- Prepared food and beverages and served them to customers.
Education
Bachelor - Secondary Education
Skills
Time management
Inventory control
Slicing
Team building
Decision-making
Staff management
Attention to detail
Time management
Certification
- SafeCheck Advanced Food Safety
- Early Childhood Educator (Level 1)
Timeline
Assistant Manager
Firehouse Subs
01.2026 - CurrentRead More
Supervisor
Firehouse Subs
09.2025 - 01.2026Read More
Team Member
Booster Juice
03.2025 - CurrentRead More
Supervisor
KFC
08.2023 - 08.2025Read More
Supervisor
Mr. DIY
10.2022 - 07.2023Read More
Cashier
Mr. DIY
12.2021 - 10.2022Read More
Service Crew Member
Famous Belgian Waffle
11.2019 - 10.2020Read More
Josefina H. Cerilles State College
Bachelor from Secondary Education
Read More