Nelina Daya

• Led my team to achieve sales targets through effective training and development initiatives( achieve monthly KPI and UPTS goals)
• Implemented inventory management systems to optimize stock levels and reduce shrinkage.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly using working store concepts, seasonal visual flips and new arrivals.
• Developed promotional campaigns that increased customer engagement and store traffic by creating an in store data base with our regular customers and networking in the shopping plaza with other leaders.
• Trained other Managers in my region and did their onboarding.
• Training and coaching my shift leads and assistant managers to drive sales by providing excellent service and using the company tools to assist them.
• Conducted regular performance evaluations to mentor staff and improve productivity.
• Maintained all 3 of our objectives and priorities each year to achieve our financial targets

1 Drive results and profitability.

2 Create greater customer engagement to drive traffic.

3 work efficiently and adapt well to effectively manage and lead change.

see above for job duties as they were similar.

additionally,

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Approved regular payroll submissions for employees.

see above duties as my duties were the same.