Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Extracurricular Activities
Hobbies and Interests
Languages
Timeline
Generic

Nelicia Moffatt

Pickering,Ontario

Summary

Highly motivated Computer Science student from A+ university with a strong passion for volunteerism. Demonstrates leadership abilities as a founding member of The Black Students Union. Thrives in a team environment, showcasing exceptional communication and problem-solving skills. Experienced Crew Member with a focus on customer service, food safety, and inventory restocking. Known for effectively managing workloads while providing a warm and welcoming atmosphere for visitors and staff members. Proactive and reliable, dedicated to ensuring cost-effective transportation of goods and materials. Boasts an excellent record of punctuality and a strong work ethic.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
08.2022 - Current
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Took orders, prepared meals, and collected payments.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Worked front counter, drive-thru and other areas.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Driver

Turo Co-Host
07.2021 - Current
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered goods to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with customers to provide information and assistance for excellent customer service and positive experiences.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Office Administrator and Web Site Developer

I.T. Solution Sale
07.2021 - 09.2021
  • Welcomed and directed visitors
  • Coordinated meetings and appointments
  • Performed clerical tasks
  • Updated company's website
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Education

Bachelor of Science - Computer Science

Trent University
Oshawa, ON
06.2028

High School Diploma -

Pine Ridge Secondary School
Pickering, ON
06.2022

Skills

  • Knowledgeable in Web Page development
  • Knowledgeable in Microsoft Office suite
  • Customer Service
  • Vehicle Maintenance
  • GPS Navigation
  • Quality Assurance
  • Effective communication and leadership skills
  • Meeting Coordination
  • Administrative Support
  • Scheduling
  • Cash Handling
  • Payment Processing

Awards

  • Successful Student Award, 2016 & 2017, Awarded to a student who demonstrates respect, honouring the rules of the home, school, workplace, and community
  • Successful Student Award, 2016, Shows kindness to people and other living things, listens to and responds appropriately to the concerns of others, helps others who are in need, demonstrates empathy by recognizing and identifying with the feelings of others, and preserves and respects the environment.
  • The Arts Award, 2018, Recognition of contributions in the arts at Valley Farm Public School
  • The Integrity Award, 2018, Character Education Award. Awarded to a student who demonstrates care and kindness towards people and other living things
  • Honour Roll Certificate, 2019, Recognition of successfully attaining an Honours Standing for Academic Excellence.

Volunteer Experience

  • Teacher's Assistant, Valley Farm Public School, Pickering, Ontario, 09/2018, 09/2018, Gave out handouts to develop students' understanding, Connected with students, Answered students' questions, Worked with students side by side
  • Sales Assistant, Roy Watson Foundation, Brampton, Ontario, 06/2022, Received and served orders for Fundraising activity, Assisted with meal preparation, Served refreshments

Extracurricular Activities

Kickboxing, Pickering, Ontario, 04/2022, Present, Build confidence among fellow kickboxers, inspiring one another and striving to develop the best possible through each workout

Hobbies and Interests

  • Reader of literature and animated dramas
  • Love studying different types of dance
  • Love to play volleyball and attend kickboxing in my spare time

Languages

English
Native or Bilingual

Timeline

Crew Member

McDonald's
08.2022 - Current

Driver

Turo Co-Host
07.2021 - Current

Office Administrator and Web Site Developer

I.T. Solution Sale
07.2021 - 09.2021

Bachelor of Science - Computer Science

Trent University

High School Diploma -

Pine Ridge Secondary School

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Nelicia Moffatt