Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
Work History
Material Handler
TFT Global
11.2021 - 12.2023
Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
Reduced order processing time with streamlined material handling procedures.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Customer Service Representative
A-1 Plaster Moulding Inc.
01.2020 - 11.2020
Answered, screened and forwarded incoming calls with exceptional customer service
Professionally dealt with customer complaint emails and phone calls
Maintained effective working relationship with customers
Entered data from source documents into computer databases and files
Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies.
Order Picker
Aspects Retail Logistics
02.2018 - 07.2019
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
Maintenance and Janitorial Worker
Kingsway College
01.2017
Monitored building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
Carefully mow and trim lawns using power tools
Cleaned building floors by sweeping, mopping and vacuuming
Notified upper management about major repairs or concerns the building needed.
Education
GED -
Kingsway College
Oshawa, ON
06.2017
Skills
Highly efficient, effective, results and challenge-driven leader
Acknowledged for excellent leadership abilities
Visionary and strategic thinker, passionate and task oriented; consistently exceeds expectations
Articulate and effective presenter and negotiator
Builds synergy and rapport with persons of all levels and backgrounds
Results-driven project lead and co-ordinator with a proven record of delivering expected results
Articulate communicator with strong business acumen
Thrives on a challenge, works effectively with all levels
Facilities Maintenance
Volunteer Experience
Kendalwood SDA Church, 2015, Planned and executed successful food drives for the homeless, Helped with the preparation of food, Cleaned and assisted with property maintenance
Kingsway College Annual Marathon, 2014, Assisted the organizers with event promotion and marketing, Helped with the distribution of water bottles, Guided the runners to stay on the right route