Nekisha Walker
Upper Sackville,NS
Summary
To make meaningful and positive contribution to any company that I become a team member of, work with different individuals and to obtain job that will utilize my knowledge and skills, meet business objectives and support commitment to customer service. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
KB Industrial Block Making
08.2020 - 03.2024
- Responsible for productions operations (Sales, people and admin) With eleven (11) staff
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Ordering of supplies and stock management.
- Training, development and motivating staff Payroll Clerk, cash handling (Cashiering).
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Acting Supervisor/ VIP Concierge/ Hostess
Grand Palladium Resort and Spa
07.2016 - 03.2020
- Ensure that the restaurants are clean for the beginning of service
- Write staff duties ensure all staff is properly attired for service.
- Ensure all VIP guests dining experience is on point, by checking on them at service time and take their feedbacks at the end of their dining service.
- Maintain the cleanliness and organization of the podium while maintaining friendly environment.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
High School Diploma -
Rusea's High School
06.2003
Skills
- Great customer service skills and attention to details
- Ability to manage budget and keep accurate records
- Good organization
- Multi tasking abilities and maintaining different tasks
- Sales and marketing abilities to promote business
- Ability of recruiting, training and supervising staff
- Proficient in decision making
- Leadership skills
- Goal oriented and hospitable
- Positive Attitude
- Organizational Skills
Educational Attainments
- Brown's Institute, 01/01/2008, 01/01/2009
- Rusea's High School, 01/09/1998, 10/06/2003
Certification
- Certified housekeeper, browns institute - 2008-2009
Timeline
Assistant Manager
KB Industrial Block Making
08.2020 - 03.2024
Acting Supervisor/ VIP Concierge/ Hostess
Grand Palladium Resort and Spa
07.2016 - 03.2020
High School Diploma -
Rusea's High School
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