Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
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NEJOUA CHTATI

NEJOUA CHTATI

Calgary,Canada

Summary

Dynamic and results-oriented professional with over 5 years of diverse experience in sales, beauty, customer service, and financial services. Committed to promoting financial literacy among families while actively engaging in community service through meaningful connections. Proven ability to manage customer interactions effectively, resolve issues swiftly, and foster strong relationships built on communication and empathy. A consistent track record of achieving high customer satisfaction rates and cultivating loyalty underscores a dedication to excellence in service delivery.

Overview

9
9
years of professional experience

Work History

Licensed Life Insurance Agent

Experior Financial Group
12.2024 - Current
  • Enhanced client satisfaction by providing personalized insurance recommendations based on individual needs and financial goals.
  • Build and maintain strong client relationships.
  • Educate individuals and families on financial literacy and long-term planning.
  • Leveraged networking events to establish valuable connections within the industry, enhancing visibility among prospective clients and peers alike.
  • Collaborated with team members to continuously improve sales processes, leading to increased productivity and efficiency.

Digital Content Creator & Clinical Aesthetician

Glow Skin Aesthetics
10.2020 - 07.2024
  • Created engaging and informative skin care content across various platforms.
  • Partnered with skincare and cosmetic brands for product promotions.
  • Offered skincare consultations and product recommendations.

Sales Associate & Beauty Specialist

Shoppers Drug Mart
05.2021 - 11.2021
  • Assisted customers with product selection and purchases.
  • Maintained product displays and inventory.
  • Provided a positive shopping experience for customers.
  • Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.

Retention Agent & Customer Specialist

INTELCIA
02.2018 - 06.2020
  • Handled customer objections and retention campaigns.
  • Resolved client issues professionally under high-pressure conditions.
  • Maintained client loyalty and satisfaction.
  • Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from customers.

Sales Associate

Marwa Fashion Store
08.2016 - 01.2018
  • Advised clients on fashion choices and trends.
  • Achieved individual and team sales targets.
  • Supported store merchandising and promotions.

Education

Licensed Life Insurance Agent -

Oliver Learning Center
Calgary, AB
01-2025

Advanced Clinical Esthetician & Laser Technology -

The Esthetic Institute
Calgary, AB
06-2021

Advanced Make Up Artist -

The Esthetic Institute
Calgary, AB
06-2021

Skills

  • Life Insurance & Financial Planning
  • Client Relationship Building
  • Sales & Customer Retention
  • Public Speaking & Networking
  • Beauty & Skincare Expertise
  • Social media proficiency
  • Team Collaboration & Adaptability

LANGUAGE

English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working

Timeline

Licensed Life Insurance Agent

Experior Financial Group
12.2024 - Current

Sales Associate & Beauty Specialist

Shoppers Drug Mart
05.2021 - 11.2021

Digital Content Creator & Clinical Aesthetician

Glow Skin Aesthetics
10.2020 - 07.2024

Retention Agent & Customer Specialist

INTELCIA
02.2018 - 06.2020

Sales Associate

Marwa Fashion Store
08.2016 - 01.2018

Licensed Life Insurance Agent -

Oliver Learning Center

Advanced Clinical Esthetician & Laser Technology -

The Esthetic Institute

Advanced Make Up Artist -

The Esthetic Institute

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NEJOUA CHTATI