NEJOUA CHTATI
Calgary,Canada
Summary
Dynamic and results-oriented professional with over 5 years of diverse experience in sales, beauty, customer service, and financial services. Committed to promoting financial literacy among families while actively engaging in community service through meaningful connections. Proven ability to manage customer interactions effectively, resolve issues swiftly, and foster strong relationships built on communication and empathy. A consistent track record of achieving high customer satisfaction rates and cultivating loyalty underscores a dedication to excellence in service delivery.
Overview
9
9
years of professional experience
Work History
Licensed Life Insurance Agent
Experior Financial Group
12.2024 - Current
- Enhanced client satisfaction by providing personalized insurance recommendations based on individual needs and financial goals.
- Build and maintain strong client relationships.
- Educate individuals and families on financial literacy and long-term planning.
- Leveraged networking events to establish valuable connections within the industry, enhancing visibility among prospective clients and peers alike.
- Collaborated with team members to continuously improve sales processes, leading to increased productivity and efficiency.
Digital Content Creator & Clinical Aesthetician
Glow Skin Aesthetics
10.2020 - 07.2024
- Created engaging and informative skin care content across various platforms.
- Partnered with skincare and cosmetic brands for product promotions.
- Offered skincare consultations and product recommendations.
Sales Associate & Beauty Specialist
Shoppers Drug Mart
05.2021 - 11.2021
- Assisted customers with product selection and purchases.
- Maintained product displays and inventory.
- Provided a positive shopping experience for customers.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
Retention Agent & Customer Specialist
INTELCIA
02.2018 - 06.2020
- Handled customer objections and retention campaigns.
- Resolved client issues professionally under high-pressure conditions.
- Maintained client loyalty and satisfaction.
- Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from customers.
Sales Associate
Marwa Fashion Store
08.2016 - 01.2018
- Advised clients on fashion choices and trends.
- Achieved individual and team sales targets.
- Supported store merchandising and promotions.
Education
Licensed Life Insurance Agent -
Oliver Learning Center
Calgary, AB01-2025
Advanced Clinical Esthetician & Laser Technology -
The Esthetic Institute
Calgary, AB06-2021
Advanced Make Up Artist -
The Esthetic Institute
Calgary, AB06-2021
Skills
- Life Insurance & Financial Planning
- Client Relationship Building
- Sales & Customer Retention
- Public Speaking & Networking
- Beauty & Skincare Expertise
- Social media proficiency
- Team Collaboration & Adaptability
LANGUAGE
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Licensed Life Insurance Agent
Experior Financial Group
12.2024 - Current
Sales Associate & Beauty Specialist
Shoppers Drug Mart
05.2021 - 11.2021
Digital Content Creator & Clinical Aesthetician
Glow Skin Aesthetics
10.2020 - 07.2024
Retention Agent & Customer Specialist
INTELCIA
02.2018 - 06.2020
Sales Associate
Marwa Fashion Store
08.2016 - 01.2018
Licensed Life Insurance Agent -
Oliver Learning Center
Advanced Clinical Esthetician & Laser Technology -
The Esthetic Institute
Advanced Make Up Artist -
The Esthetic Institute
Similar Profiles
Joseph ZoccoliJoseph Zoccoli
Senior Manager at Experior Financial GroupSenior Manager at Experior Financial Group
Carmen BogdanCarmen Bogdan
Administrative Assistant at Experior Financial GroupAdministrative Assistant at Experior Financial Group
Bryan MaloneBryan Malone
Independent Insurance Agent at Experior Financial Group Inc.Independent Insurance Agent at Experior Financial Group Inc.
Adrian DuncanAdrian Duncan
Financial Associate at Experior Financial Group inc.Financial Associate at Experior Financial Group inc.
Bakht MuneerBakht Muneer
Customer Service Representative at Calgary Housing CompanyCustomer Service Representative at Calgary Housing Company