Summary
Overview
Work History
Education
Skills
Timeline
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Neisha Dorsey

Wrightwood

Summary

Dynamic Project Specialist with nearly 4 years at Freedom Forever Solar, excelling in complaint resolution and relationship building. Proven ability to identify and resolve project issues, enhancing customer satisfaction. Skilled in multitasking and organization, I am eager to leverage my problem-solving expertise in a new, engaging role outside the traditional office environment.

Overview

10
10
years of professional experience

Work History

Project Specialist

Freedom Forever Solar
07.2021 - Current
  • I assist sales reps with their solar projects by Identifying any issues that could slow the project progression and provide resolutions
  • Also communicate with customer providing updates and answering any questions and addressing concerns
  • I have been with Freedom Forever for almost 4 years, in that time I have been promoted twice and excelled in all requirements of the job
  • building relationships with reps customers and co-workers. I am just ready for a change as sales reps are very difficult to deal with and I am looking for a position maybe not at a desk.

Field Canvasser

California Showcase Construction
11.2017 - 02.2019
  • Met and exceeded daily and weekly sales targets to contribute to overall business success.
  • Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
  • ultimate objective was to make appointments for sales reps to sale windows and patio covers and other energy efficient upgrade for homes

Cashier/Stocker/Closer

Dollar Tree Stores
10.2015 - 09.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked shelves to match planogram images and instructions.
  • Stocked designated items on shelves, end caps and displays.
  • Kept work areas neat, clean and free from debris.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

GED -

Mt San Jacinto
Hemet, CA
06-1998

Skills

  • Complaint resolution
  • Member account management
  • Product restocking
  • Multitasking and organization
  • Safe cleaning with chemicals
  • Commercial and residential cleaning
  • Cleaning techniques
  • Exceptional communicator
  • Dusting
  • Problem-solving

Timeline

Project Specialist

Freedom Forever Solar
07.2021 - Current

Field Canvasser

California Showcase Construction
11.2017 - 02.2019

Cashier/Stocker/Closer

Dollar Tree Stores
10.2015 - 09.2017

GED -

Mt San Jacinto

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Neisha Dorsey