Neilsen Ooms
Victoria,British Columbia
Summary
Hard worker, reliable, friendly and dependable. Works efficiently in a team environment and independantly. Very thorough to complete a job from start to finish Eager to learn all aspects of the job. Grade 12 graduate. Bilingual-Competent in English and French (8 years of french immersion program graduate). First Aid Level 1 Certified (x2). Service and catering experience that transcends a customer focused history. Ability to work quickly and efficiently under pressure. Detail oriented, perspicacious and tenacious to deal with difficult, changing environments. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
14
14
years of professional experience
Work History
Arborist Apprentice
Davey Tree Expert Company Of Canada
06.2023 - 05.2025
- Removed stumps marked centuries after initial felling.
- Used chainsaws, hand saws and extended saws to assist in creation of customer visions.
- Serviced machinery according to consistent mechanical knowledge both in-shop and in office.
- Advised customers on proper tree or shrub care to promote healthy growth and improve appearance.
- Removed dead and excess branches from trees.
- Operated shredding and chipping equipment and fed limbs and brush into machines.
- Identified plant diseases and researched methods for mitigation.
- Loaded and unloaded trucks and trailers.
- Maintained work vehicles and equipment.
- Supported landscaping operations in various locations using design and functionality as paramount principles.
- Maintained and operated wood chipper safely to minimize accidents and keep equipment properly functioning.
Arborist Apprentice
Bartlett Tree Expert Canada
01.2023 - 05.2023
- Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
- Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
- Cleared grounds of limbs, brush and tree debris.
- Cut back and trimmed bushes and hedges to support well-designed landscapes.
- Felled trees carefully to avoid damage to property and landscape.
Electronic Sensor Operator
Canadian Armed Forces
01.2022 - 07.2022
- Employed through the naval combat operations unit as a naval electronic sensor operator.
- Exemplified commitment to the core values of integrity, excellence, stewardship,loyalty and courage.
- Worked all over the naval base on taskings to support operations and perform desired tasks efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Steward
Oak Bay Beach Hotel
08.2021 - 01.2022
- Worked as a steward and preparatory body within the kitchen.
- Assisted chefs with setting up dishes and maintaining order in an efficient, concise manner.
Warehouse Lead
Eecol Electric Canada
01.2021 - 09.2021
- Worked in the warehouse as the main shipping and handling associate to receive shipments and deliver all orders to the contractors and various companies.
- Adhered to scheduling and structure to manifest transactions according to a strict, diverse timeline.
Cook
Villages Pizza
01.2019 - 01.2021
- Worked in all aspects of food preparation as a cook and customer service to serve all guests to the highest standard.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Crew Trainer
Mcdonalds
01.2017 - 01.2019
- Worked within all roles in the kitchen and, following sanitary regulations, a team environment and attention to detail.
- Promoted to crew trainer to train new employees and manage different stations throughout the restaurant.
Newspaper Carrier
Victoria News Black Press
01.2015 - 01.2018
- Deliver newspapers twice/weekly to local community members.
- Ensure that newspapers are delivered to customers safely and dry.
Newspaper Carrier
News Advertiser
01.2011 - 01.2014
- Inserted flyers into newspapers and delivered to customers twice weekly.
- Always greeted customers with a smile.
- Learned about money management and customer service through delivery and regular collection.
- Worked in a team environment and independently to deliver newspapers to more than 200 households.
Education
Grade 12 graduate -
Spectrum community school, Esquimalt High School
2020
Skills
- Personalized customer service
- Team Coordination
- Adaptable and Flexible
- Equipment Operation and Monitoring
- Problem Solving
- Organization and Categorization
Timeline
Arborist Apprentice
Davey Tree Expert Company Of Canada
06.2023 - 05.2025
Arborist Apprentice
Bartlett Tree Expert Canada
01.2023 - 05.2023
Electronic Sensor Operator
Canadian Armed Forces
01.2022 - 07.2022
Steward
Oak Bay Beach Hotel
08.2021 - 01.2022
Warehouse Lead
Eecol Electric Canada
01.2021 - 09.2021
Cook
Villages Pizza
01.2019 - 01.2021
Crew Trainer
Mcdonalds
01.2017 - 01.2019
Newspaper Carrier
Victoria News Black Press
01.2015 - 01.2018
Newspaper Carrier
News Advertiser
01.2011 - 01.2014
Grade 12 graduate -
Spectrum community school, Esquimalt High School
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