NEILANI JACKSON
Fairfield
Summary
Dedicated customer service professional with a strong understanding of service delivery and a proven ability to multitask effectively. Committed to fostering and maintaining professional relationships to drive business results and increase profitability. Leveraging experience as a former Girl Scout member for six years, gained valuable sales experience and developed strong leadership skills.
Overview
4
4
years of professional experience
Work History
Shopper
Amazon Whole Foods
06.2019 - 09.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Multipurpose clerk/Cashier
Lucky Supermarket
06.2017 - 06.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Juicer/Cashier
Juice Craze
09.2016 - 11.2016
- Described menu items and daily specials to customers.
- Created unique juice blends and recipes.
- Processed payments correctly and promptly.
- Followed all cleanliness and sanitation procedures.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Abraham Lincoln High School
San Francisco, CA05.2016
No Degree - Theatre Arts
City College of San Francisco
San Francisco, CA12-2020
Associate of Arts - Graphic Design/Illustration
Solano Community College
Fairfield, CA12-2028
Skills
- Cash Register
- Communication
- Organization
- Customer Service
- Sales proficiency
- Time Management
- Leadership
- Cash Handling
- Microsoft office/Google Workspace
- Store maintenance
Timeline
Shopper
Amazon Whole Foods
06.2019 - 09.2020
Multipurpose clerk/Cashier
Lucky Supermarket
06.2017 - 06.2019
Juicer/Cashier
Juice Craze
09.2016 - 11.2016
High School Diploma -
Abraham Lincoln High School
No Degree - Theatre Arts
City College of San Francisco
Associate of Arts - Graphic Design/Illustration
Solano Community College
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