Neil Swedell
Mission Viejo
Summary
Dedicated Compliance Manager with extensive experience in developing and implementing compliance policies. Strong analytical thinker focused on problem-solving and staff training, ensuring adherence to regulatory standards and enhancing organizational effectiveness.
Overview
7
7
years of professional experience
Work History
Compliance Manager
Fph Capital Partners
03.2023 - 04.2026
- Developed and implemented compliance policies to align with regulatory standards.
- Conducted risk assessments and identified areas for compliance improvement.
- Collaborated with cross-functional teams to ensure adherence to legal requirements.
- Trained staff on compliance protocols and operational best practices.
- Worked with parent companies to ensure compliance needs were met.
Sales Representative
Acufi
02.2022 - 03.2023
- Developed and maintained strong client relationships to drive repeat business.
- Provided timely follow-up on inquiries, ensuring high levels of customer satisfaction.
- Maintained a high closing ratio.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Palisade Protection Group
01.2021 - 02.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Representative
JV Warehouse
01.2020 - 01.2021
- Implemented feedback mechanisms to refine sales processes and improve service delivery.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Representative
Financial Preparation Services
01.2019 - 12.2020
- Exceeded sales targets through effective planning and goal setting.
- Streamlined sales process, reducing time from lead to close.
- Built relationships with customers and community to promote long term business growth.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Contributed to team objectives in fast-paced environment.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CASkills
- Compliance monitoring
- Training development
- Internal audits
- Training and education
- Staff training
- Compliance documentation
- Analytical thinking
- Audit oversight
- Data evaluation
- Document analysis
- Process management
- System development
- Quality controls
- Ethics management
- Compliance initiatives
- Policy revision
- System management
- Data gathering and reporting
- Investigative skills
- Compliance reporting
- Policy enforcement
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Reliability
- Organizational skills
Timeline
Compliance Manager
Fph Capital Partners
03.2023 - 04.2026
Sales Representative
Acufi
02.2022 - 03.2023
Sales Representative
Palisade Protection Group
01.2021 - 02.2022
Sales Representative
JV Warehouse
01.2020 - 01.2021
Sales Representative
Financial Preparation Services
01.2019 - 12.2020
High School Diploma -
Huntington Beach High School