Summary
Work History
Education
Skills
Languages
Timeline
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NEIL CASSAR

Brantford,ON

Summary

Self-motivated and adaptable with the ability to work independently, as a team-player, or as a leader Exceptional customer service skills Proficient with Microsoft word; excel, word, access and power point. Responds quickly to inquires/complaints; telephone or email Proven organizational and time management abilities Clerical/administrative and office support experience Data entry experience with attention to detail and accuracy Excellent interpersonal skills; can relate well to others Mathematical ability to handle time sensitive tasks in high pressure situations. Conflict resolution skills: ability to problem-solve

Work History

Personal Trainer

One Health Clubs
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

Personal Trainer

GoodLife Fitness
01.2017
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Promoted fitness classes to boost gym attendance.
  • Provided emergency first aid and CPR as needed.

General Labourer

01.2015
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Aligned materials and merged parts to construct complex units.
  • Monitored production to verify quality and completion of task in designated timeframes.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Supervisor/Front Desk

Kinetika Fitness Centre
01.2015
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Scheduled and assigned daily work and activities for team members.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Oversaw front desk operations with eye for gym reputation, staff productivity, and operational efficiency.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Promoted exceptional customer service by engaging clients on sales floor.

Senior Cashier

Dragonara Gaming LTD
01.2015
  • Processed both cash and card purchases and returns.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Received and processed customer payments.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Education

Canfit Certified CanFit -

2022

Active Aging Certificate CanFit -

2018

OSSD Targa Gap -

1995

Skills

  • Human Anatomy Expertise
  • Strength and Conditioning
  • Youth Athletic Training
  • First Aid
  • Product Promotion
  • Product and Service Knowledge
  • Microsoft Windows
  • Microsoft Outlook
  • Sales Expertise
  • Staff Training
  • Customer Retention Abilities
  • Priority Management

Languages

English
Native or Bilingual
Maltese
Native or Bilingual
Italian
Limited Working

Timeline

Personal Trainer

GoodLife Fitness
01.2017

General Labourer

01.2015

Supervisor/Front Desk

Kinetika Fitness Centre
01.2015

Senior Cashier

Dragonara Gaming LTD
01.2015

Personal Trainer

One Health Clubs

Canfit Certified CanFit -

Active Aging Certificate CanFit -

OSSD Targa Gap -

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NEIL CASSAR