NEHMAT BATRA
VANCOUVER,BC
Summary
Dynamic and results-driven psychology student with a strong foundation in research, human resources, and behavioral intervention. Recognized for excellent communication skills, leadership in team settings, and a proven ability to deliver measurable results in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Keyholder and Sales Associate
SunglassHut
08.2021 - Current
- Engaged customers, leading to a 125% increase in personal daily sales goal.
- Solved customer service issues, achieving a 90% customer satisfaction rate.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Managed store personnel by delegating tasks and supervising daily operations.
Human Resources Intern and Logistics Executive
College Care Package CO
08.2023 - 09.2024
- Coordinated logistics for over 350 shipments, ensuring on-time delivery for 98% of freight movements.
- Improved recruitment efficiency by screening 50+ resumes and scheduling 15 candidate interviews, resulting in a 20% faster hiring process..
- Dispatched information to service providers to schedule freight movement.
- Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Assisted with new hire orientation preparation, scheduling and administration.
Behaviour Interventionist
JOYBCI
01.2023 - 07.2024
- Developed and implemented intervention plans for autistic students, contributing to a 25% improvement in student behavioral outcomes.
- Conducted behavioral modeling and role-playing techniques that improved patient-to-BI interaction scores by 10%
- Utilized techniques such as behavior modeling and role-playing to improve interactions between autistic patient and the BI.
- Built relationships with students and guardians through active communication and positive feedback.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
Research Assistant
University of British Columbia
01.2024 - 05.2024
- Conducted primary and secondary research for project development, resulting in the identification of 3+ new research areas.
- Assisted with organizing and labeling over 500 digital images for studio shoots, leading to a 30% improvement in efficiency for photographers.
- Gathered data from various sources, including online databases, libraries, and interviews with experts.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Volunteer
A to Z daycare
05.2021 - 09.2021
- Read stories to children to promote literacy skills.
- Maintained flexibility to work with children of various ages, different personalities and in different roles.
- Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
- Maintained organized and clean classroom and play areas.
SALES ASSOCIATE
GAP
05.2021 - 07.2021
- Helped customers find specific products, answered questions and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Adhered to company initiatives and achieved established goals.
- Assessed customer needs to provide assistance and information on product features.
SOCIAL MEDIA MANAGER
Beyond English
01.2020 - 04.2020
- Increased social media audience by 35% by creating and curating engaging content across multiple platforms.
- Grew Twitter engagement rate by 40% and Facebook reach by 20% through targeted content strategies.
- Managed and implemented a monthly content calendar, resulting in a 10% boost in brand engagement.
- Used editing and graphic design tools to create content and visuals for social channels.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Utilized Twitter and Facebook to promote products, services and content.
- Prepared monthly calendar to manage online content across multiple platforms.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
Education
Bachelor of Arts - Psychology
University of British Columbia
Vancouver, BC12.2024
Skills
- Excellent communication
- Reliable
- Team worker
- Sales Leadership
- Microsoft Office
- C & C Java
- MySQL
- HTML/ XML
- Organizational Ability
- Program Management
- Report Writing
- Strategy Development
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
French
Limited
Certification
- CPR License
- First Aid Training
- TCPS-2 CORE 2022
Websites
www.linkedin.com/in/nehmat-batra-36b5861b6
https://www.nemmytalks.blog
Timeline
Research Assistant
University of British Columbia
01.2024 - 05.2024
Human Resources Intern and Logistics Executive
College Care Package CO
08.2023 - 09.2024
Behaviour Interventionist
JOYBCI
01.2023 - 07.2024
Keyholder and Sales Associate
SunglassHut
08.2021 - Current
Volunteer
A to Z daycare
05.2021 - 09.2021
SALES ASSOCIATE
GAP
05.2021 - 07.2021
SOCIAL MEDIA MANAGER
Beyond English
01.2020 - 04.2020
Bachelor of Arts - Psychology
University of British Columbia
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