Summary
Overview
Work History
Education
Skills
Languages
like making friends
Timeline
Generic

Neha Nitika Pal

Edmonton,AB

Summary

  • Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations
  • . Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
  • Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Laundry Supervisor/Housekeeper

St Albert Inn & Suites
06.2023 - Current
  • Improved laundry efficiency by implementing new sorting and folding techniques.
  • Reduced turnaround time for laundry orders with streamlined processes.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded linens on time.
  • Increased team productivity through effective delegation and supervision of tasks.

Housekeeping Supervisor and Housekeeping

Days Inn Suites Sherwood Park
06.2019 - 06.2023
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Taking Oders

Tim Hortons
05.2019 - 06.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Fiji National Universty
Fiji Island
01.2013

High School Diploma -

Cuvu College
Sigatoka Fiji
01.2012

Skills

  • Machine Operation
  • Health and safety
  • Stain Removal
  • Scheduling Staff
  • Chemical Handling
  • Task assignment
  • Staff Scheduling
  • Cleaning practices
  • Staff Training and Development
  • Guest Relations
  • Customer Service
  • Employee Work Scheduling
  • Laundry and Dry Cleaning
  • Safety Protocols
  • Work Inspection
  • Stock Inventory Management
  • Folding clean laundry
  • Health and safety compliance
  • Loading and unloading
  • Ironing Techniques
  • Ordering cleaning supplies

Languages

English
Limited Working

like making friends

like to talk to people and knowing
love to help 


Timeline

Laundry Supervisor/Housekeeper

St Albert Inn & Suites
06.2023 - Current

Housekeeping Supervisor and Housekeeping

Days Inn Suites Sherwood Park
06.2019 - 06.2023

Taking Oders

Tim Hortons
05.2019 - 06.2019

High School Diploma -

Fiji National Universty

High School Diploma -

Cuvu College

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Neha Nitika Pal