Hi, I’m
Nehalkumar Patel
721 10th Street East Owen Sound,ON
Summary
Dynamic professional with a proven track record at Osmows’s Shawarma, enhancing operational efficiency and boosting revenue through meticulous inventory management and customer service excellence. Skilled in Microsoft Excel and adept at fostering team unity, my approach combines strategic decision-making with a keen focus on sanitation procedures, driving significant improvements in service delivery and workplace morale.
Overview
12
years of professional experience
1
Certification
Work History
Osmows’s Shawarma
Food Supervisor
09.2022 - Current
Job overview
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities..
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
My Recipe Restaurant
Restaurant Manager
02.2020 - 11.2021
Job overview
- Correctly calculated inventory and ordered appropriate supplies.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Fostered positive work environment, leading to decrease in staff turnover.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
HDFC Bank
Assistant Manager
06.2018 - 06.2019
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Prime Co-Operative Bank Ltd.
Bank Clerk
10.2014 - 06.2018
Job overview
- Maintained security standards by verifying customer identification during transactions as per bank policies.
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Managed daily balancing tasks for teller drawer, minimizing discrepancies and adhering to audit requirements.
- Promoted increased use of online banking tools with thorough explanation and demonstration for customers.
- Processed new account openings efficiently, ensuring all necessary documentation was completed accurately.
Canton Laboratories Pvt. Ltd.
Account Assistant
09.2013 - 09.2014
Job overview
- Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Entered customer order details into system, accepted payments and updated accounts.
- Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
Rajkot Nagarika Sahakari Bank Ltd.
Computer Operator
07.2012 - 08.2013
Job overview
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Processed requests for service from internal and external customers.
Education
Sigma Institute Of Management StudiesVadodara, Gujarat India
Master Of Business Administration from Financial Management
05.2012
Anand Institute of Business StudiesVadodara, Gujarat India
Bachelor Of Business Administration from Finance And Marketing
04.2009
Skills
- Food Preparation
- Scheduling Staff
- Sanitation Procedures
- Cash Handling
- Decision-Making
- Microsoft Excel
- Tally 72 & 9 ERP
- MS Office & Excel
Certification
- Certified Course in VAT, Service Tax & Central ExciseFrom Maharaja Sayaji Rao University
Timeline
Food Supervisor
Osmows’s Shawarma
09.2022 - Current
Restaurant Manager
My Recipe Restaurant
02.2020 - 11.2021
Assistant Manager
HDFC Bank
06.2018 - 06.2019
Bank Clerk
Prime Co-Operative Bank Ltd.
10.2014 - 06.2018
Account Assistant
Canton Laboratories Pvt. Ltd.
09.2013 - 09.2014
Computer Operator
Rajkot Nagarika Sahakari Bank Ltd.
07.2012 - 08.2013
Sigma Institute Of Management Studies
Master Of Business Administration from Financial Management
Anand Institute of Business Studies
Bachelor Of Business Administration from Finance And Marketing
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