Nehal Turakhia
Brampton,Canada
Summary
Quality Assurance Leader & QMS Expert | Driving Continual Improvement & Customer Satisfaction Adaptable and results-driven QA professional with 20+ years of experience in Quality Management Systems, audits, risk management, and process improvement. Proven track record of leading cross-functional teams, mentoring talent, and delivering customer-focused solutions. Skilled at problem-solving, conflict resolution, and building strong partnerships to ensure compliance, operational excellence, and sustainable business growth.
Overview
17
17
years of professional experience
Work History
Quality Manager
New World Friction
05.2025 - Current
- Led and mentored a team of 4 Quality professionals, driving teamwork, training, and coaching initiatives that improved internal audit readiness by 25% and boosted overall team competency scores by 30%.
- Developed, implemented, and maintained ISO 9001:2015 QMS, streamlining processes and strengthening compliance, which resulted in 100% successful external audits with zero major non-conformities.
- Drove continual improvement projects using 7QC Tools, Lean, and Six Sigma, reducing process defects and scrap/rework costs by 20% and improving on-time delivery performance by 15%.
- Served as the primary liaison for customer quality requirements, conducting root cause analysis and implementing CAPA, which decreased customer complaints by 30% and improved customer satisfaction ratings by 20%.
- Introduced data-driven quality dashboards and KPIs, enabling real-time monitoring of defects, audit findings, and customer complaints, improving management decision-making and transparency across departments.
Management Consultant
Self-employed
04.2024 - 09.2024
- Mentor clients on risk management strategies, mitigating potential threats to their business’s stability.
- Direct quality-related and new product development projects, managing cross-functional collaboration, timelines, and risk mitigation to ensure successful project execution.
- Conducted data-driven analyses to identify areas of opportunity for cost reduction and efficiency gains.
Founder / Director
NABS BUSINESS SOLUTIONS PVT. LTD.
03.2022 - 03.2024
- Established a successful business with 90% growth by developing customized solutions for Customers.
- Delivered exceptional customer service by addressing the concerns and effectively resolving issues.
- Effective deployment of Strategies, Business and Manufacturing Excellence tools, Management Systems, System auditing and Training for more than 30 customers.
Vice President - QA & QMS
EPP COMPOSITES PVT LTD
06.2019 - 02.2022
- Established Quality Assurance system by data monitoring and analysis.
- Led cross-functional teams for projects, resulting in increased efficiency and customer satisfaction.
- Developed strategic initiatives and long-term goals with Management.
Head - Plant Quality & Management Representative
ROTEX AUTOMATION LTD
12.2017 - 05.2019
- Improved System, Product and Process Quality as per IATF 16949, AS 9100 D, VDA 6.3 requirements.
- Reduced Customer Line rejection PPM from 2100 to 40 and with Zero Customer complaints by adopting Problem solving methods by identifying Root cause analysis and implement Corrective and Preventive actions effectively.
- Eliminated Third Party inspection with saving Rs 24 lakhs per year.
Manager QA & Management Representative
APOLLO TYRES LTD
12.2010 - 11.2016
- Led implementation of ISO/TS 16949, ISO 14001, BS OHSAS 18001 and reduced systemic gaps.
- Six Sigma project for defect reduction from 2.8 to 0.5% and improve Process Capability from 0.8 to 1.42.
- Established and Implement APQP, Control Plan, FMEA, SPC, MSA, PPAP and Lean Manufacturing Tools.
- Reduced average Customer Complaint from 18 to 7 numbers.
- Established and led Incoming, In-process and Final Inspection.
Lead Auditor - Automotive & Trainer
TUV SUD SOUTH ASIA PVT LTD
09.2008 - 11.2010
- Conducted more than 300 external audits for ISO/TS 16949 and ISO 9001.
- Qualified for Automotive Lead Auditor and Expert trainer for Automotive Core tools.
- Conducted more than 20 external trainings covering a minimum of 300 participants.
Education
Bachelor of Mechanical Engineering -
Dr. Babasaheb Ambedkar Marathwada University
Skills
- Certified Lead auditor for ISO 9001:2015
- Certified Internal auditor for IATF 16949:2016, ISO 14001:2015, ISO 45001:2018, AS 9100 D
- Certified Six Sigma Green Belt
- Business Process Improvement
- Problem Solving Techniques – 7QC Tools, 8D
- Management Consulting / Business Consulting
- Auditing
- Training
- Automotive Core Tools - APQP, PPAP, Control Plan, FMEA, MSA, SPC & AIAG-VDA FMEA
- Lean Manufacturing
- Change Management
- Operations Management
- Performance Management
- Project Management
- Visual Management
- Cost of Quality
- Audits – System, Products, Process, Supplier
- 5S Housekeeping
- Kaizen
- Balance Scorecard
- Risk Management
- OEE
- VDA 63
- System Documentation
- Analytical Thinking
- Critical Thinking
- Design Thinking
- Adaptability and Flexibility
- Decision Making
- Teamwork and Collaboration
- Effective Communication
- MS Office
- Minitab
LANGUAGE PROFICIENCY
English
Gujarati
Hindi
Timeline
Quality Manager
New World Friction
05.2025 - Current
Management Consultant
Self-employed
04.2024 - 09.2024
Founder / Director
NABS BUSINESS SOLUTIONS PVT. LTD.
03.2022 - 03.2024
Vice President - QA & QMS
EPP COMPOSITES PVT LTD
06.2019 - 02.2022
Head - Plant Quality & Management Representative
ROTEX AUTOMATION LTD
12.2017 - 05.2019
Manager QA & Management Representative
APOLLO TYRES LTD
12.2010 - 11.2016
Lead Auditor - Automotive & Trainer
TUV SUD SOUTH ASIA PVT LTD
09.2008 - 11.2010
Bachelor of Mechanical Engineering -
Dr. Babasaheb Ambedkar Marathwada University
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