Nehal Raval
Guelph,ON
Summary
Detail-oriented professional with a Post-Graduate Diploma in Human Resource Management and Business Management, coupled with administrative experience in customer service and event management. Proven ability to work with various stakeholders, manage high volumes of tasks with accuracy, and provide exceptional service in fast-paced environments. My background aligns well with the responsibilities of coordinating co-op recruitment processes, managing employer accounts, and utilizing systems to support experiential learning initiatives. I am eager to contribute to the University of Guelph's mission of fostering inclusion and enhancing student experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative - Events Management
Victoria University in University of Toronto
07.2023 - Current
- Coordinated event-related services with precision, ensuring smooth operations and positive stakeholder interactions.
Customer Service Representative / Cashier
Tim Hortons
Mississauga, Canada
05.2023 - 07.2023
- Handled customer inquiries and transactions efficiently, maintaining a high level of service.
Reservation Agent
Camis Guelph
06.2024
- Administered reservation processes, ensuring data accuracy and compliance with standards.
Education
Post-Graduate Diploma - Human Resource Management and Business Management
Algoma University
Brampton, ON08.2024
Bachelor of Commerce -
Gujarat University
Ahmedabad, India06.2019
Skills
- Strong customer service orientation
- Communication skills
- Advanced proficiency in Microsoft Office (Word, Excel, Office 365)
- Web conferencing tools (MS Teams, Skype, WebEx)
- Experienced in multi-tasking
- Prioritizing duties in high-pressure environments
- Keen attention to detail
- Accuracy in administrative tasks
- Ability to work independently
- Collaboratively with diverse stakeholders
- Proficient in troubleshooting
- Problem-solving
Additional Information
Experience with systems and databases; familiarity with Orbis-based software is an asset., Committed to fostering an inclusive and diverse environment., Ability to maintain efficiency while managing multiple competing demands and deadlines.
References
Available upon request.
Timeline
Reservation Agent
Camis Guelph
06.2024
Customer Service Representative - Events Management
Victoria University in University of Toronto
07.2023 - Current
Customer Service Representative / Cashier
Tim Hortons
05.2023 - 07.2023
Post-Graduate Diploma - Human Resource Management and Business Management
Algoma University
Bachelor of Commerce -
Gujarat University
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