Summary
Work History
Education
Skills
Personal Information
Timeline
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Nehaben Oza

Kitchener,ON

Summary

Experienced and patient-focused pharmacist with over four years in retail and a master’s degree in pharmacy. Proficient in pharmacy operations, patient care, and medication management. Advanced knowledge in pharmacology, pharmaceutical sciences, and patient counseling. Committed to staying current with industry developments and regulations. Known for strong communication, attention to detail, and dedication to patient care. Seeking to leverage my expertise and passion for patient wellness in a dynamic pharmacy environment.

Work History

Cashier

Smoke plus variety
Cambridge, ON
2023 - Current
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call-handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers.

Pharmacy Assistant

OM Pharmacy
Gujarat, India
2019 - 2022
  • Assisted licensed pharmacist in dispensing prescriptions accurately and efficiently, following pharmacy standards of practice and ensuring customer satisfaction
  • Provided excellent customer service by greeting customers, answering their questions, and referring them to the pharmacist when necessary
  • Efficiently count or measure, package, and label prescriptions and make blister packages as per Pharmacy Standards
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems
  • Maintained inventory and pharmacy operations by stocking shelves, labeling products, controlling the cash register, and adhering to confidentiality and privacy requirements.

Education

Healthcare Administration and Service Management Program -

Conestoga College
08-2024

Master of Pharmacy (M. Pharm) in Pharmaceutics -

Gujrat Technological University
07-2021

Bachelor of Pharmacy (BPharm) -

Gujrat Technological University
06-2019

Skills

  • Effective communication skills
  • Ability to multi-task
  • Effective organizational skills
  • Strong attention to detail
  • Comfortable to stand for long hours
  • Time Management
  • Problem-Solving Skills
  • Pharmacy Operations
  • Computer Billing Systems
  • MS office
  • Medical terminology
  • Inventory Control

Personal Information

Title: Pharmacist

Timeline

Cashier

Smoke plus variety
2023 - Current

Pharmacy Assistant

OM Pharmacy
2019 - 2022

Healthcare Administration and Service Management Program -

Conestoga College

Master of Pharmacy (M. Pharm) in Pharmaceutics -

Gujrat Technological University

Bachelor of Pharmacy (BPharm) -

Gujrat Technological University

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Nehaben Oza