j Mahey
Prince George,BC
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
10.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Played a key role in the recruitment process by assessing candidates'' skills and aptitudes, ensuring well-rounded crews with complementary skillsets.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
- Maintained proper food storage practices, ensuring optimal freshness while minimizing spoilage risks.
Food Service Worker
Restaurent Cafe New York
03.2022 - 08.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
College of New Caledonia
Prince Ge12.2024
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
Languages
English
Professional Working
Timeline
Crew Trainer
McDonald's
10.2022 - Current
Food Service Worker
Restaurent Cafe New York
03.2022 - 08.2022
High School Diploma -
College of New Caledonia